Re: Can't login to SCM using our account since upgrade (332 Views)
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Valued Contributor
Alpha_1_1
Posts: 97
Registered: ‎01-16-2007
Message 1 of 2 (334 Views)

Can't login to SCM using our account since upgrade

Where do we report problems with SCM login difficulties.I don't want to share our account details with the world.The account we have used successfully for years does not work since the "upgrade". We urgently need to log a call and we have no access to SCM.

We do have a HP Passport account which has the same email address as the account we used to successfully log on with.When we logon to SCM  using the HP Passport account none of our previous cases are shown.Neither are any of linked contracts shown.

This is very poor indeed.

IT Services - "Always outnumbered, always outgunned..."
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Community Manager
Kevin_Paul
Posts: 948
Registered: ‎09-16-2005
Message 2 of 2 (332 Views)

Re: Can't login to SCM using our account since upgrade

Alpha - for problems with SCM, please use the following page to submit a request for assistance:

 

http://h20565.www2.hp.com/portal/site/hpsc/public/help/contactHP/questions

I work for HP.
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