Deskjet 9800 Error Lights (75 Views)
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Occasional Visitor
Shawn Devlin
Posts: 2
Registered: ‎07-09-2007
Message 1 of 3 (75 Views)

Deskjet 9800 Error Lights

The Power and Paper feed lights are blinking and both ink lights are on solid on my Deskjet 9800. I checked for paper jams (none) and did the "open the lid, remove power, wait for lights to go off, close lid, restart power" sequence but that had no effect.

Anything else I should try?

Thanks,

Shawn
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Honored Contributor
Honored Contributor
jma
Posts: 1,064
Registered: ‎11-08-2004
Message 2 of 3 (75 Views)

Re: Deskjet 9800 Error Lights

hello,

see this link for "HP Deskjet 9800 Printer series -Understanding the Printer Lights "

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00284653&prodT...

hope this helps

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Occasional Visitor
Shawn Devlin
Posts: 2
Registered: ‎07-09-2007
Message 3 of 3 (75 Views)

Re: Deskjet 9800 Error Lights

Yeah, I saw that page and followed the steps and the printer is still showing the problem.
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