CP1700 print head problem. Please help. (247 Views)
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Frequent Advisor
Ramon Zammit_1
Posts: 85
Registered: ‎11-13-2004
Message 1 of 20 (247 Views)

CP1700 print head problem. Please help.

Hi

I have a CP1700. Its giving me continous printhead bad messages on the LCD. I changed the printheads, still to no avail.

What can I do?? is there some workaround to this or the unit is faulty? which part would be defective?

thanks
Trusted Contributor
ALIOUA
Posts: 286
Registered: ‎02-14-2005
Message 2 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

Hi,
could let us know about the exact message displayed please?
Frequent Advisor
MikeC_5
Posts: 29
Registered: ‎04-20-2004
Message 3 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

It can be the sensor of the printhead of the printer. But please tell us the message what it says so we can diagnose the problem.

Mike C
Go HP All the way ! Love HP Printers!
Frequent Advisor
Ramon Zammit_1
Posts: 85
Registered: ‎11-13-2004
Message 4 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

It is displaying on the LCD "Attention replace cyan, magenta and yellow printheads" with random colors. Sometimes it specifies to replace C, M and Y, sometimes even K alone. I replaced all to no avail. Also once it gave a CTxxxxx error (which I forgot to write down) and both LEDs blinked very rapidly.

Any help?
Frequent Advisor
MikeC_5
Posts: 29
Registered: ‎04-20-2004
Message 5 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

Hi Ramon,

I am doing a search for you error message that is displaying on your LCD printer but I did not find anything. I suspect that the sensors are corrupted. Can you please turn on the printer and write down the error code so I can search more info on your error message? Also try cleaning your "Contacts" on the printheads maybe that can cause that to display that message. Even you you switch to the new printheads try cleaning inside the machine. I hope it solves your problem

Thanks

Mike C
Go HP All the way ! Love HP Printers!
Respected Contributor
MARINUS VERSCHUREN
Posts: 235
Registered: ‎04-19-2002
Message 6 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

First, does the printer get used a lot? The printer may be dirty with ink build-up in the printer. The best way to check this (if you haven't lubricated yet) is to see how much ink build-up is on the carriage rail. Another way to tell is if you lift the top cover and see how dirty with ink build-up under the cover. If this is the case you may need to replace or clean the service station, which may have a build-up of ink on the cleaning wiper blades, which in turn are damaging the printheads.

Marinus Verschuren
Frequent Advisor
Ramon Zammit_1
Posts: 85
Registered: ‎11-13-2004
Message 7 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

Tnx for the info. It also gives me a C0132A45 error on the LCD and both LEDs blink rapidly.
Frequent Advisor
MikeC_5
Posts: 29
Registered: ‎04-20-2004
Message 8 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

Hi Ramon,

I did do a search on your error for your printer CP 1700 and I cannot find it sorry.

Sorry I cannot help :(

Mike C
Go HP All the way ! Love HP Printers!
Frequent Advisor
Ramon Zammit_1
Posts: 85
Registered: ‎11-13-2004
Message 9 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

I have ordered the cleaning station and the carriage board. I will replace both and hope to be back on track.
Frequent Advisor
MikeC_5
Posts: 29
Registered: ‎04-20-2004
Message 10 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

HI Ramon,

When you get it please update us.

Thanks

Mike C
Go HP All the way ! Love HP Printers!
Frequent Advisor
Ramon Zammit_1
Posts: 85
Registered: ‎11-13-2004
Message 11 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

Sorry for the very late reply.

Replacing both parts solved the problem.
Frequent Advisor
MikeC_5
Posts: 29
Registered: ‎04-20-2004
Message 12 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

No problem,

Anytime,

Mike C :)
Go HP All the way ! Love HP Printers!
Advisor
Cyberteck_2
Posts: 14
Registered: ‎04-29-2005
Message 13 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

To Ramon

The error c013xxx are errors called firmware errors usually related to the logic board, and from my experience its usually will get worse and the unit will need to be serviced,

Frequent Advisor
Ramon Zammit_1
Posts: 85
Registered: ‎11-13-2004
Message 14 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

Replacing both carriage board and cleaning station solved the problem.

Also I notoiced that the flex-cable of the carriage board was a bit 'twisted'....
haf
Occasional Visitor
haf
Posts: 1
Registered: ‎11-23-2005
Message 15 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

hey ramon

which parts did you replace exactly and what are the part numbers? looks like i'm having the same problem and it's very frustrating! also were the parts and the effort worth the trouble or would it be better to just buy a new printer. Thanks!
Occasional Advisor
Nakkoush
Posts: 6
Registered: ‎03-17-2006
Message 16 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

Hi,
this is my first post.
I have the same printer and same problem ramon had,
How can i know the spare parts i have to order.. i'm not familiar with printers

thanks in advance
Frequent Advisor
MikeC_5
Posts: 29
Registered: ‎04-20-2004
Message 17 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

Hi Nakkoush,

You can go to HP parts and then order it. You have to specift what kind of printer you have and then they will list the parts for you.

Mike C
Go HP All the way ! Love HP Printers!
Occasional Advisor
Nakkoush
Posts: 6
Registered: ‎03-17-2006
Message 18 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

Hi Mikec,

First of all thanks for the reply,
My printer is CP 1700, and my problem is exactly Rammon problems my printer keeps on asking me to replace my printheads, and replacing them didn't solve my problem...
i went to HP parts i found the carriage for the cp 1700
but i can't find the cleaning station, is it the same as service station?!

http://h20141.www2.hp.com/hpparts/Search_Results.asp?mscssid=GWH5LQ7JK1AG9MEFPC5WK72FX9W2BPB8

thanks in advance!
Frequent Advisor
MikeC_5
Posts: 29
Registered: ‎04-20-2004
Message 19 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

Nakkoush
Mar 20, 2006 15:30:04 GMT Unassigned
Hi Mikec,
Hello,

Thanks. The carriage I think is the cleaning station. Call HP to make sure thanks. Don't want to give the wrong info. After you find out please post back here so we all know if they have the same problem as Ramon or you.

Mike
Go HP All the way ! Love HP Printers!
Occasional Visitor
Linda Salamon
Posts: 1
Registered: ‎12-06-2006
Message 20 of 20 (247 Views)

Re: CP1700 print head problem. Please help.

If someone can please give me the part numbers to the parts that are referred to in this thread (cleaning station & carriage board), I would be forever in their debt. I tried looking up the numbers on the HP website, but couldn't find them. I even called HP, but they couldn't find the part numbers either.

I am experiencing this same printhead problem, & HP tells me it would be cheaper to buy a new printer than to repair my cp1700. But I like this printer & don't want to learn new software....I just want this printer to work! Thanks so much.
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