06-17-2014 08:56 AM
I installed RM 8 on a test client machine and I can read VMBX files from that machine. The very same VMBX files crash Trim 7.3.4.
Did I do something wrong? Did I miss a step in the Trim 7.3.4 installation? Did I fail to register files that are necessary?
Thanks for your help.
Solved! Go to Solution.
06-19-2014 12:16 AM
Yes, vcredist is listed as a prerequisite because it's needed by Keyview for document viewing, and for text extraction when content indexing.
Note: Any posts I make on this forum are my own personal opinion and do not constitute a formal commitment on behalf of HP.
(Please state the version of TRIM/HPRM you're using in all posts)
HP Software Support Online (SSO): http://support.openview.hp.com