Re: HP CAE cads editor is not opening .... (472 Views)
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Frequent Advisor
yogi0070
Posts: 82
Registered: ‎10-16-2012
Message 1 of 10 (496 Views)

hp cae csdb editor is not opening ....

Hi,

 

WHEN I OPEN CSDB EDITOR IT IS NOT OPENNING I SEE AL SERVICE ARE RUNNING.

 

I FIND ERROR MSG :

 

"API(APISTART) RETURN CODE : TPCANTLOADLIBRARY(176)"

 

Thanks n adavnce 

 

yogesh s

Frequent Advisor
yogi0070
Posts: 82
Registered: ‎10-16-2012
Message 2 of 10 (493 Views)

Re: hp cae csdb editor is not opening ....

 
Valued Contributor
MariaC.
Posts: 56
Registered: ‎04-13-2010
Message 3 of 10 (491 Views)

Re: hp cae csdb editor is not opening ....

Hi!

 

If you have this error message in a tet box:

 

API(ApiStart) return code: TpCantLoadLibrary(176)

The CS Database Editor attempted to connect to the HPCA Configuration Server at:
IP Address: localhost , Port: 3464

Please verify that these are correct and your server is running.

 

This may happen when the value for ZDEVICEN in the ZMASTER object is blank or incorrect.

If ZDEVICEN is corrected the error should disappear. The default value for it is 097.

 

I hope this helps.

 

Thanks,

Maria

 

Frequent Advisor
yogi0070
Posts: 82
Registered: ‎10-16-2012
Message 4 of 10 (490 Views)

Re: hp cae csdb editor is not opening ....

i dont find the zdevicen variable in th zmaster object....

Frequent Advisor
yogi0070
Posts: 82
Registered: ‎10-16-2012
Message 5 of 10 (488 Views)

Re: hp cae csdb editor is not opening ....

more over location where i find the zmaster object is agent/lib folder ? but i dnt find the variable with default value in the zmaster...

Valued Contributor
MariaC.
Posts: 56
Registered: ‎04-13-2010
Message 6 of 10 (472 Views)

Re: HP CAE cads editor is not opening ....

[ Edited ]

Hi!

 

Please find an example attached.

If you don't find the ZMASTER, I suggest you to contact HP Support.

If this is not a production environment, I would suggest to reinstall the HAP Administrator Workstation.

 

I hope this helps,

 

Maria

Frequent Advisor
yogi0070
Posts: 82
Registered: ‎10-16-2012
Message 7 of 10 (462 Views)

Re: hp cae csdb editor is not opening ....

Hi Mariac,

 

i am really sry i find the default value and zdevicen object n zmaster and even i tried reinstall but it not working ...

 

Thanks & regards

Yogesh s

Trusted Contributor
Pravs
Posts: 128
Registered: ‎03-04-2010
Message 8 of 10 (453 Views)

Re: hp cae csdb editor is not opening ....

Hi,

 

Is this issue only in 1 of the environment? THe error you mentioned talks about " can't load library...". Can you check is all the dependencies required for this exe are present ?

 

The exe named is radxplor.exe. You can use a tool like dependency viewer from Microsoft to see if all the dlls required are present.  

 

-Praveen

Frequent Advisor
yogi0070
Posts: 82
Registered: ‎10-16-2012
Message 9 of 10 (431 Views)

Re: hp cae csdb editor is not opening ....

Hi Pravs,

 

i find this happening only in this environment all of a sudden.i dnt see dat dependency dll file in the agent folder..

let me know how to proceed further.

 

if yu feel any other dependency need to be checked please let me know the link to download dependency software and procedure to check it ....

 

Thanks & regards

Yogesh s

Trusted Contributor
Pravs
Posts: 128
Registered: ‎03-04-2010
Message 10 of 10 (400 Views)

Re: hp cae csdb editor is not opening ....

Hi,

 

I was referring to http://www.dependencywalker.com/

 

-Praveen

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