08-09-2011 11:15 PM
When i look at the dash board menu for managed devices, the number is 700.
But when i look at the management menu for devices list, it is 650.
They sould be same. What is the problem ?
01-31-2012 07:32 AM
Reporting and Management are diferent databases. Reporting Server uses the SQL or Oracle Database, but Management section use CAE internal database.
When you want delete some devices, you need to do it in both places (Reporting and management) to keep the same devices quantity.
02-01-2012 03:26 AM
Sometimes this is because the IP of the machine has changed and it is logged in different instances in the internal and external db because of that. This is a known problem.