11-30-2011 04:04 AM
We are getting connection error while trying to take windows 7 system image with CAE Os creation wisard.
I run oscreate file and it shuts down windows and opens Win PE.
After 1 minute it gives below error:
"Cannot access server at 10.112.15.231:3466
Rebooting in 180 seconds because a critical error occured"
10.112.15.231 is ip address of core server.
So it cannot send image to core server.
When i open WinPE terminal and run ipconfig , i saw that it get an ip like 126.96.36.199...
But this ip is not in client network.
So it cannot connect core server.
But it can connect core server when windows7 is open.
11-30-2011 10:16 PM
What version of HPCA are you using?
Are you trying to capture Windows 7 from a physical or a virtual machine?
Are the Windows 7 and Core server machines in the same subnet?
12-01-2011 01:16 AM
We use CAE 7.9
We capture from phsical win 7 client
Client can ping and telnet core server when windows is open.
But when WinPE is opened by OS Manager it cannot ping anywhere.
Probably it is a network driver problem.
Because network card gets wrong ip address without gateway.
I opened the WinPE terminal and looked at ip configuration.
It should be an ip in client subnet but it is not.
It gets default windows test ip 169.194.....
I gave the ip mask and gateway manually but it still cannot ping core server, even gateway.
It can only ping its own localhost ip
12-01-2011 01:54 AM
You will probably have to take an off-cycle release of the service OS for the OS Manager with the latest drivers or else add the drivers yourself to the service OS.
12-04-2011 04:24 AM
The IP address you mentioned, is it 169.194.. or 169.254.. I'm asking this because 169.254.*.* is an auto-configured IP address indicating the TCP/IP protocol stack has been loaded. However I have observed a computer gets this address assigned if it didn't get one from the DHCP server or if DHCP server could not be contacted for some reason. If a compatible network driver was not found & loaded by WinPE then I'd have expected the machine to have no IP address assigned at all.