uCMDB:Connection Fail (522 Views)
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Regular Advisor
Fevzi
Posts: 151
Registered: ‎11-26-2008
Message 1 of 6 (522 Views)

uCMDB:Connection Fail

Hi
i use uCMDB 7.52.
Sometimes i have errors wit host connection(shell or wmi)
credentials true(i check with check credentials) but when i stars the job says SSH:connections fail or same with wmi.

is it a bug for uCMDb and how can i solve this problem??
Regards
Regular Advisor
Fevzi
Posts: 151
Registered: ‎11-26-2008
Message 2 of 6 (522 Views)

Re: uCMDB:Connection Fail

2009-03-09 13:56:27,480> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Starting script NTCMD_Connection_Utils.py
<2009-03-09 13:56:27,480> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Finished script NTCMD_Connection_Utils.py runningTime: 0
<2009-03-09 13:56:27,480> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Starting script TTY_Connection_Utils.py
<2009-03-09 13:56:27,480> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Finished script TTY_Connection_Utils.py runningTime: 0
<2009-03-09 13:56:27,480> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Starting script HostConnectionByShell.py
<2009-03-09 13:56:28,620> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Connection failed
<2009-03-09 13:56:28,964> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Connection failed
<2009-03-09 13:56:29,292> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Connection failed
<2009-03-09 13:56:29,651> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Connection failed
<2009-03-09 13:56:29,995> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Connection failed
<2009-03-09 13:56:30,323> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Connection failed
<2009-03-09 13:56:30,667> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Connection failed
<2009-03-09 13:56:31,010> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Connection failed
<2009-03-09 13:56:31,354> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Connection failed
<2009-03-09 13:56:31,682> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Internal error. Details: Failed to connect: Error connecting: Could not negotiate SSH version with server
<2009-03-09 13:56:31,682> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Internal error. Details: Failed to connect: Error connecting: Could not negotiate SSH version with server
<2009-03-09 13:56:31,698> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Internal error. Details: Failed to connect: Error connecting: Could not negotiate SSH version with server
<2009-03-09 13:56:31,698> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - SSH: Internal error. Details: Failed to connect: Error connecting: Could not negotiate SSH version with server
<2009-03-09 13:56:37,759> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - NTCMD: Network path is not accessible
<2009-03-09 13:56:38,821> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - NTCMD: Network path is not accessible
<2009-03-09 13:56:39,884> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - NTCMD: Network path is not accessible
<2009-03-09 13:56:40,946> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - NTCMD: Network path is not accessible
<2009-03-09 13:56:42,008> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - NTCMD: Network path is not accessible
<2009-03-09 13:56:43,071> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - NTCMD: Network path is not accessible
<2009-03-09 13:56:44,133> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - NTCMD: Network path is not accessible
<2009-03-09 13:56:45,195> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - NTCMD: Network path is not accessible
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Connection failed
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Connection failed
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Connection failed
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Connection failed
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Connection failed
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Connection failed
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Connection failed
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Connection failed
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Connection failed
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Internal error. Details: Failed to connect: Error connecting: Could not negotiate SSH version with server
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Internal error. Details: Failed to connect: Error connecting: Could not negotiate SSH version with server
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Internal error. Details: Failed to connect: Error connecting: Could not negotiate SSH version with server
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: SSH: Internal error. Details: Failed to connect: Error connecting: Could not negotiate SSH version with server
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: NTCMD: Network path is not accessible
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: NTCMD: Network path is not accessible
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: NTCMD: Network path is not accessible
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: NTCMD: Network path is not accessible
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: NTCMD: Network path is not accessible
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: NTCMD: Network path is not accessible
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: NTCMD: Network path is not accessible
<2009-03-09 13:56:45,195> [ERROR] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Script reported an error: NTCMD: Network path is not accessible
<2009-03-09 13:56:45,195> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Finished script HostConnectionByShell.py runningTime: 17715
<2009-03-09 13:56:45,195> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Closing all resources
<2009-03-09 13:56:45,195> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Framework com.hp.ucmdb.discovery.probe.services.dynamic.core.FrameworkImpl$OpenedResoucesManager@112f990: closing all resources
<2009-03-09 13:56:45,195> [DEBUG] [JobExecuterWorker-7:Host Connection by Shell_10.4.54.61] - Unregistering connections (total 0) on framework com.hp.ucmdb.discovery.probe.services.dynamic.core.FrameworkImpl$OpenedResoucesManager@112f990 with thread Thread[JobExecuterWorker-7:Host Connection by Shell_10.4.54.61,5,main]
Trusted Contributor
Anjeneya.dubey
Posts: 251
Registered: ‎12-23-2008
Message 3 of 6 (522 Views)

Re: uCMDB:Connection Fail

can you try connecting to host manaully using the credentials. You can also use tools to verify SSH or WMI port/protocol connections.
Regular Advisor
Fevzi
Posts: 151
Registered: ‎11-26-2008
Message 4 of 6 (522 Views)

Re: uCMDB:Connection Fail

i tried from probe and it is ok.i can go from there no problem with this.
i
think this issue not becaouse of credentials. i have lots of servers like this and when i tried to discover again and again (6-7 times)with the just one ip, sometimes discover gives succes.But this is not all of them just someones.

i think in somewhere connection fail but i dont know where it is.
Regular Advisor
AyoOmosebi
Posts: 103
Registered: ‎02-17-2009
Message 5 of 6 (522 Views)

Re: uCMDB:Connection Fail

I have seen cases where WMI & NTCMD are not allowed on some servers and discovery only works if you use SSH.

Are they using a different SSH port apart from 22?

I will advise you validate with one or two servers that are failing by using putty for ssh (confirm the port configured on the remote server) and xcmd (ensure you have administrative permissions to view \\ServerName\ADMIN$) contents from your laptop.

If you are able to connect thats fine and if not, increase the timeout value for the discovery protocols and see what happens.

Attach the log entry and will go from there.

Ode
Regular Advisor
Fevzi
Posts: 151
Registered: ‎11-26-2008
Message 6 of 6 (522 Views)

Re: uCMDB:Connection Fail

Hi
this log from a unix server use ssh v2.
uCMDB supports just ssh v2?
i tried from probe with putty and i can log in.

my question is;
this issue regular for uCMDB, is it bug?
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