Business Service Management (BAC/BSM/APM/NNM)
More than everything monitoring, BSM provides the means to determine how IT impacts the bottom line. Its purpose and main benefit is to ensure that IT Operations are able to reactively and proactively determine where they should be spending their time to best impact the business. This covers event management to solve immediate issues, resource allocation and through reporting performance based on the data of applications, infrastructure, networks and from third-party platforms. BSM includes powerful analytics that gives IT the means to prepare, predict and pinpoint by learning behavior and analyzing IT data forward and backwards in time using Big Data Analytics applied to IT Operations.

HP Configuration Management System (CMS) wins CRN’s 2012 Tech Innovator Award

HP Configuration Management System (CMS) version 10 was just named a winner of CRN Test Center’s 2012 Tech Innovator Award.  For the last nine years, this prestigious award has honored products that:

  • Solve old problems using new methods of technology
  • Push the envelope of what we thought was capable
  • Make an impact on life or business are innovations 

HP has been identified and selected as a tech innovator with continued steps in technology advancement and go-to-market.

How to put your UCMDB data to good use?

Occasionally people approach me and ask me – “you know, we have the UCMDB, and Discovery had populated it with information about the entire IT – now what?  What do I do with all this information?  How do I get value out of it?”  Our customers many times know having accessible information about their IT must be key to manage their IT, but are not exactly sure how to get the most of such data.  Furthermore, because of the “heavy” image CMDBs have in the market, most people do not realize that getting significant value out of a populated UCMDB is something you could do within just a few clicks – by leveraging our unique applications, the UCMDB Configuration Manager and the UCMDB Browser.

How can the HP UCMDB Browser improve the way you manage, monitor and search for your data?

Would your storage administrator be happy to see which applications are using your storage, and who is responsible for them?  Or would your database administrator (DBA) find it nice if they could see immediately see who is the owner of the application which just crashed your database?  What would be the best way to enable a quick and intuitive way to all your data?  The HP UCMDB Browser provides you with such information.  The UCMDB browser uses intuitive search queries to find any information from the UCMDB or any data federated by the UCMDB.

What are the challenges and misconceptions of using a UCMDB?

To CMS or not to CMS, that is the question?  There are myths and misconceptions surrounding a successful implementation of Configuration Management System (CMS).  This will explain how the latest release of CMS 10.00 can help you.

What’s New In HP Universal CMDB...

Version 10.0 of HP Universal CMDB (UCMDB) enables enterprises and service providers to manage their IT, enabling ease of management of resources and their security, and delivers high value to end users and integrated applications, as part of the CMS system.

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About the Author(s)
  • Anil is an enterprise software professional with 15+ years of experience. He has both breadth and depth of understanding in IT Infrastructure management including Network, System, Storage, Virtualization and Cloud. As a product manager, Anil had successfully introduced many new products into the world wide market.He innovates on regular basis and he holds many patents.
  • Doug is a subject matter expert for network and system performance management. With an engineering career spanning 25 years at HP, Doug has worked in R&D, support, and technical marketing positions, and is an ambassador for quality and the customer interest.
  • Drew is a subject matter expert for the BSM product structure, the BSM simplification program and the BSM Customer Appreciation Program. With a career spanning 10 years at HP, Drew has worked in Consulting and Product Management on various HP Software management products.
  • Dan is a subject matter expert for BSM now working in a Technical Product Marketing role. Dan began his career in R&D as a devloper, and team manger. He most recently came from the team that created and delivered engaging technical training to HP pre-sales and Partners on BSM products/solutions. Dan is the co-inventor of 6 patents.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Manoj Mohanan is a Software Engineer working in the HP OMi Management Packs team. Apart being a developer he also dons the role of an enabler, working with HP Software pre-sales and support teams providing technical assistance with OMi Management Packs. He has experience of more than 8 years in this product line.
  • Architect and User Experience expert with more than 10 years of experience in designing complex applications for all platforms. Currently in Operations Analytics - Big data and Analytics for IT organisations. Follow me on twitter @nuritps
  • Pranesh Ramachandran is a Software Engineer working in HP Software’s System Management & Virtualization Monitoring products’ team. He has experience of more than 7 years in this product line.
  • Ramkumar Devanathan (twitter: @rdevanathan) works in the IOM-Customer Assist Team (CAT) providing technical assistance to HP Software pre-sales and support teams with Operations Management products including vPV, SHO, VISPI. He has experience of more than 12 years in this product line, working in various roles ranging from developer to product architect.
  • Ron is a subject matter expert for BSM\APM, Currently in the Demo Solutions Group. Ron have over thirteen years of technology experience, and a proven track record in providing exceptional customer service. He began his career in R&D as a software engineer, and team manager.
  • Stefan Bergstein is chief architect for HP’s Operations Management & Systems Monitoring products, which are part HP’s business service management solution. His special research interests include virtualization, cloud and software as a service.
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