Business Service Management (BAC/BSM/APM/NNM)
More than everything monitoring, BSM provides the means to determine how IT impacts the bottom line. Its purpose and main benefit is to ensure that IT Operations are able to reactively and proactively determine where they should be spending their time to best impact the business. This covers event management to solve immediate issues, resource allocation and through reporting performance based on the data of applications, infrastructure, networks and from third-party platforms. BSM includes powerful analytics that gives IT the means to prepare, predict and pinpoint by learning behavior and analyzing IT data forward and backwards in time using Big Data Analytics applied to IT Operations.

HP Configuration Management System (CMS) wins CRN’s 2012 Tech Innovator Award

HP Configuration Management System (CMS) version 10 was just named a winner of CRN Test Center’s 2012 Tech Innovator Award.  For the last nine years, this prestigious award has honored products that:

  • Solve old problems using new methods of technology
  • Push the envelope of what we thought was capable
  • Make an impact on life or business are innovations 

HP has been identified and selected as a tech innovator with continued steps in technology advancement and go-to-market.

What is the difference between active vs. passive, agent vs. agentless and how can they help you?

Why does it matter if I have an agent, agentless or passive discovery?  Is there really a benefit to having each of these?  Why is this so important? IT organizations have complete control over the timing, frequency, scope, and downtime windows in the discovery process.  This flexibility gives you the power to accurately discover what exists in your IT environment and map how it relates to other IT elements which support your business-critical services.  HP Universal Discovery provides the basis for understanding the services that IT delivers—from the physical layer of the data center all the way to the business process layer.  HP Universal Discovery provides you with the tools you need to discover what you have and the business service dependencies within your IT environment.

How can a hybrid discovery affect the way you retrieve data?

Are you having difficulty discovering your hardware, software and their dependencies?  HP Universal Discovery provides a hybrid discovery solution which includes both inventory and dependency mapping in one singular product.  Having an understanding of how IT hardware inventory, applications and infrastructure work together is fundamental to you effectively providing service delivery.

What are your problems and how can HP Universal Discovery help?

It’s difficult to overstate the value of an efficient, comprehensive enterprise discovery solution. Without a reliable and repeatable process to track what IT assets you own and have deployed throughout their lifecycle, enterprise discovery potentially can create more problems than it solves.  HP Universal Discovery (UD) can solve these problems and sets a new standard in the discovery of hardware, software and network assets, as a result of comprehensive and easy-to-implement hybrid discovery and inventory capabilities. Simplifying the way a complex network is viewed, managed, and served.

Introducing HP Universal Discovery 10...

Today HP is proud to introduce a new product, HP Universal Discovery (UD) 10.00, as part of HP Configuration Management System 10.  HP Universal Discovery, combining the best of two products and an innovative new capability; HP Discovery and Dependency Mapping Advanced Edition (DDMA), HP Discovery and Dependency Mapping Inventory (DDMI) and Just-In-Time (JIT) Discovery.  

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About the Author(s)
  • Anil is an enterprise software professional with 15+ years of experience. He has both breadth and depth of understanding in IT Infrastructure management including Network, System, Storage, Virtualization and Cloud. As a product manager, Anil had successfully introduced many new products into the world wide market.He innovates on regular basis and he holds many patents.
  • Doug is a subject matter expert for network and system performance management. With an engineering career spanning 25 years at HP, Doug has worked in R&D, support, and technical marketing positions, and is an ambassador for quality and the customer interest.
  • Drew is a subject matter expert for the BSM product structure, the BSM simplification program and the BSM Customer Appreciation Program. With a career spanning 10 years at HP, Drew has worked in Consulting and Product Management on various HP Software management products.
  • Dan is a subject matter expert for BSM now working in a Technical Product Marketing role. Dan began his career in R&D as a devloper, and team manger. He most recently came from the team that created and delivered engaging technical training to HP pre-sales and Partners on BSM products/solutions. Dan is the co-inventor of 6 patents.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Manoj Mohanan is a Software Engineer working in the HP OMi Management Packs team. Apart being a developer he also dons the role of an enabler, working with HP Software pre-sales and support teams providing technical assistance with OMi Management Packs. He has experience of more than 8 years in this product line.
  • Architect and User Experience expert with more than 10 years of experience in designing complex applications for all platforms. Currently in Operations Analytics - Big data and Analytics for IT organisations. Follow me on twitter @nuritps
  • Pranesh Ramachandran is a Software Engineer working in HP Software’s System Management & Virtualization Monitoring products’ team. He has experience of more than 7 years in this product line.
  • Ramkumar Devanathan (twitter: @rdevanathan) works in the IOM-Customer Assist Team (CAT) providing technical assistance to HP Software pre-sales and support teams with Operations Management products including vPV, SHO, VISPI. He has experience of more than 12 years in this product line, working in various roles ranging from developer to product architect.
  • Ron is a subject matter expert for BSM\APM, Currently in the Demo Solutions Group. Ron have over thirteen years of technology experience, and a proven track record in providing exceptional customer service. He began his career in R&D as a software engineer, and team manager.
  • Stefan Bergstein is chief architect for HP’s Operations Management & Systems Monitoring products, which are part HP’s business service management solution. His special research interests include virtualization, cloud and software as a service.
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