Business Service Management (BAC/BSM/APM/NNM)
More than everything monitoring, BSM provides the means to determine how IT impacts the bottom line. Its purpose and main benefit is to ensure that IT Operations are able to reactively and proactively determine where they should be spending their time to best impact the business. This covers event management to solve immediate issues, resource allocation and through reporting performance based on the data of applications, infrastructure, networks and from third-party platforms. BSM includes powerful analytics that gives IT the means to prepare, predict and pinpoint by learning behavior and analyzing IT data forward and backwards in time using Big Data Analytics applied to IT Operations.

OM-OMi: Dealing with Event Duplicates, effectively…

Should you be concerned about event duplicates in your Operations Manager (OM) or Operations Manager i (OMi) setup? What harm they could do, you may ask. Well, if you have a large environment with thousands of events coming into OM and OMi on a daily basis,  large duplicate counts can have some performance implications (believe me some customers have events with duplicate count running in 3 to 5 digits). But nothing to worry, our products provide enough configuration options to deal with it in an effective manner. Read on, if this is your concern area…

Switching to Monitoring Automation: Get Ready

Monitoring Automation (MA) is an extension to the Operations Bridge offering of Operations Manager i (OMi). It is able to fully automatically deploy the monitoring configuration for Operations Agents and SiteScope. MA is watching for any changes in the IT environment and necessary configuration tasks are automatically done. This helps to keep the IT elements compliant and business on track. With the availability of OMi 9.24 it is time to switch to MA and make use of all the new features.

In this blog article I will describe how to get ready for Monitoring Automation.


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Event Correlation: Rationalizing the event stream to see the wood amongst the trees

A critical aspect in enabling event consolidation and management to occur in a controlled manner within large scale IT infrastructures is event correlation. Event correlation reduces noise, rationalizes the event stream and helps operations staff to focus on what matters to the business.  An effective event correlation architecture yields operational efficiency gains, uses minimal resources in the IT environment and does not require a huge ongoing maintenance effort.

This article discusses HP Softwares Operations Management approach to event correlation starting distributed event reduction and culminating with advanced topology Based Event Correlation (TBEC).

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About the Author(s)
  • Doug is a subject matter expert for network and system performance management. With an engineering career spanning 25 years at HP, Doug has worked in R&D, support, and technical marketing positions, and is an ambassador for quality and the customer interest.
  • Dan is a subject matter expert for BSM now working in a Technical Product Marketing role. Dan began his career in R&D as a devloper, and team manger. He most recently came from the team that created and delivered engaging technical training to HP pre-sales and Partners on BSM products/solutions. Dan is the co-inventor of 6 patents.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Manoj Mohanan is a Software Engineer working in the HP OMi Management Packs team. Apart being a developer he also dons the role of an enabler, working with HP Software pre-sales and support teams providing technical assistance with OMi Management Packs. He has experience of more than 8 years in this product line.
  • HP retiree Author of 42 Rules for B2B Social Media Marketing
  • Nimish Shelat is currently focused on Datacenter Automation and IT Process Automation solutions. Shelat strives to help customers, traditional IT and Cloud based IT, transform to Service Centric model. The scope of these solutions spans across server, database and middleware infrastructure. The solutions are optimized for tasks like provisioning, patching, compliance, remediation and processes like Self-healing Incidence Remediation and Rapid Service Fulfilment, Change Management and Disaster Recovery. Shelat has 21 years of experience in IT, 18 of these have been at HP spanning across networking, printing , storage and enterprise software businesses. Prior to his current role as a World-Wide Product Marketing Manager, Shelat has held positions as Software Sales Specialist, Product Manager, Business Strategist, Project Manager and Programmer Analyst. Shelat has a B.S in Computer Science. He has earned his MBA from University of California, Davis with a focus on Marketing and Finance.
  • Architect and User Experience expert with more than 10 years of experience in designing complex applications for all platforms. Currently in Operations Analytics - Big data and Analytics for IT organisations. Follow me on twitter @nuritps
  • 36-year HP employee that writes technical information for HP Software Customers.
  • Pranesh Ramachandran is a Software Engineer working in HP Software’s System Management & Virtualization Monitoring products’ team. He has experience of more than 7 years in this product line.
  • Ramkumar Devanathan (twitter: @rdevanathan) works in the IOM-Customer Assist Team (CAT) providing technical assistance to HP Software pre-sales and support teams with Operations Management products including vPV, SHO, VISPI. He has experience of more than 12 years in this product line, working in various roles ranging from developer to product architect.
  • Ron is a subject matter expert for BSM\APM, Currently in the Demo Solutions Group. Ron have over thirteen years of technology experience, and a proven track record in providing exceptional customer service. He began his career in R&D as a software engineer, and team manager.
  • Stefan Bergstein is chief architect for HP’s Operations Management & Systems Monitoring products, which are part HP’s business service management solution. His special research interests include virtualization, cloud and software as a service.
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