Business Service Management (BAC/BSM/APM/NNM)
More than everything monitoring, BSM provides the means to determine how IT impacts the bottom line. Its purpose and main benefit is to ensure that IT Operations are able to reactively and proactively determine where they should be spending their time to best impact the business. This covers event management to solve immediate issues, resource allocation and through reporting performance based on the data of applications, infrastructure, networks and from third-party platforms. BSM includes powerful analytics that gives IT the means to prepare, predict and pinpoint by learning behavior and analyzing IT data forward and backwards in time using Big Data Analytics applied to IT Operations.

Guide to reporting in the new APM (BSM 9.2x) + OMi 10 distributed world

Reporting Data.PNGReporting. Do you truly understand what your reporting needs are?


HP Service Health Reporter 9.40 provides out-of-the-box reporting for various solutions within the HP Business Service Management suite. Keep reading to find out how these reporting capabilities can help you.

Q and A from Single Pane of Glass for Event Management with HP OMi 10

Operations Bridge diagram.JPG


Organizations across the world are struggling to rationalize and make sense of the thousands of alerts they get daily from heterogeneous event sources and monitoring tools.



Read on to hear about the questions answered at the webinar “Single Pane of Glass for Event Management with HP OMi 10” from Configure Consulting Inc. on how to form a strategy to consolidate, normalize and rationalize event sources.

Public Cloud Service Health Check – Simplified with HP Operations Bridge

When you source services from a public cloud vendor, you can work easy knowing that you aren’t responsible for the maintenance of the data center and that you aren’t responsible for those capital costs.


But what happens when these services are down? How can you easily monitor the service availability? Keep reading to find out how HP Operations Manager i can help you.

Keys to deploying HP OMi 10 on Helion Public Cloud

Wolke-2.pngManaging and monitoring hybrid cloud application workloads is a hot topic for many enterprise IT organizations. This is often a journey with technical challenges, learnings and findings. Running the management software on the public cloud is a unique option by itself. And a lot can be learned by hearing from others about their journey.


In this blog post, I am going to describe and share my experience with deploying HP Operations Manager i 10.0 on HP Helion Public Cloud.

Dock Your Docker with Operations Manager i

Virtualization has taken the world by storm, and we were thinking what could be the next level of abstraction and virtualization – the beautiful idea of Containers came along. Docker is certainly the leader of that camp.


Find out how Operations Manager i automatically discovers the Docker Container instances running on a Linux node and monitors key facets.

How to “Score-board” with HP Service Health Reporter

sysopsdash.jpgIn the last few months we have run into several instances of customers/practitioners inquiring about creating dashboards in HP Service Health Reporter (SHR). Without much fanfare, a few SHR practitioners in the past year have pursued dashboards and scorecards as an added preference for viewing performance information.


In a sense, dashboards and scorecards represent the culmination of business intelligence. A dashboard or scorecard interface makes it easy for a majority of users to quickly find, analyze, and explore the information they need to perform their jobs on a daily basis. They represent the "last mile" of wiring that connects users to the reporting and analytical infrastructure that organizations use.


Let’s look at some of the interesting possibilities in creating dashboards and scorecards in HP SHR … and on how they can integrate with MyBSM in a BSM/OMi10 deployment as well…

Here’s your map! Discover OMi leads you through your Operations Management implementation

Discover OMi 1.pngDo you ever wonder if you are using software to its fullest potential?


Now you don’t have to wonder anymore! With Discover OMi, you now have a guide to your Operations Manager i implementation—to make sure you have optimized it within your environment.


Keep reading to find out how Discover OMi can guide you. 


Guest post by Ian Glover, Technical Marketing Manager

Your database needs may be diversified, but your monitoring needs shouldn’t be!

When you look at your database requirements, how many database technologies do you see? How do you know which solution is causing trouble if you can’t easily monitor them?


Keep reading to find out how you can easily monitor these different solutions with a single portal.

Single Pane of Glass for Event Management with HP OMi 10 - webinar

OpsBridge Configure Consulting2.pngOrganizations across the world are struggling to rationalize and make sense of the thousands of alerts they get daily from heterogeneous event sources and monitoring tools.


Read on to hear more about a webinar from Configure Consulting, Inc. on how to form a strategy to consolidate, normalize and rationalize event sources.

Monitor MongoDB with HP Operations Bridge

mongo DB logo.pngWondered if you can monitor MongoDB with HP Operations Bridge? Yes you can!!

Continue to read on to know more….


Guest post by Sam Weaver, Product Manager at MongoDB

Meet the OMi Management Pack DevKit

Operations Manager logo.PNGI have great news for you today, creating Monitoring Content for HP Operations Manager i (Omi) just got easier.


We have recently released a development kit for Monitoring Automation that works together with OMi 10. Continue reading for a first introduction to this development kit.


Guest post by Norbert Andres, Ops Bridge, Software Architect

Easier event handling for Operations Manager i

As we all know that Operations Manager i offers a powerful web-based user interface. It is targeted for both operators and administrators and offers a variety of capabilities for operational tasks.




In this blog, I will highlight some cool command line tools related for event handling for the Operations Manager i –versions 9.2x and 10. Keep reading to find out my tips and tricks for these command line tools.




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About the Author(s)
  • Technical Consultant in the BSM Customer Assist Team, with focus on SHR.
  • Doug is a subject matter expert for network and system performance management. With an engineering career spanning 25 years at HP, Doug has worked in R&D, support, and technical marketing positions, and is an ambassador for quality and the customer interest.
  • Dan is a subject matter expert for BSM now working in a Technical Product Marketing role. Dan began his career in R&D as a devloper, and team manger. He most recently came from the team that created and delivered engaging technical training to HP pre-sales and Partners on BSM products/solutions. Dan is the co-inventor of 6 patents.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Manoj Mohanan is a Software Engineer working in the HP OMi Management Packs team. Apart being a developer he also dons the role of an enabler, working with HP Software pre-sales and support teams providing technical assistance with OMi Management Packs. He has experience of more than 8 years in this product line.
  • HP Software BSM Social Media
  • Nimish Shelat is currently focused on Datacenter Automation and IT Process Automation solutions. Shelat strives to help customers, traditional IT and Cloud based IT, transform to Service Centric model. The scope of these solutions spans across server, database and middleware infrastructure. The solutions are optimized for tasks like provisioning, patching, compliance, remediation and processes like Self-healing Incidence Remediation and Rapid Service Fulfilment, Change Management and Disaster Recovery. Shelat has 21 years of experience in IT, 18 of these have been at HP spanning across networking, printing , storage and enterprise software businesses. Prior to his current role as a World-Wide Product Marketing Manager, Shelat has held positions as Software Sales Specialist, Product Manager, Business Strategist, Project Manager and Programmer Analyst. Shelat has a B.S in Computer Science. He has earned his MBA from University of California, Davis with a focus on Marketing and Finance.
  • Architect and User Experience expert with more than 10 years of experience in designing complex applications for all platforms. Currently in Operations Analytics - Big data and Analytics for IT organisations. Follow me on twitter @nuritps
  • 36-year HP employee that writes technical information for HP Software Customers.
  • Pranesh Ramachandran is a Software Engineer working in HP Software’s System Management & Virtualization Monitoring products’ team. He has experience of more than 7 years in this product line.
  • Ramkumar Devanathan (twitter: @rdevanathan) works in the IOM-Customer Assist Team (CAT) providing technical assistance to HP Software pre-sales and support teams with Operations Management products including vPV, SHO, VISPI. He has experience of more than 12 years in this product line, working in various roles ranging from developer to product architect.
  • Ron Koren is a subject matter expert for BSM / APM, currently in the Demo Solutions Group acting as a Senior Architect. Ron has over fourteen years of technology experience, and a proven track record in providing exceptional customer service. Ron began his career in R&D as a software engineer, and later as a team manager. Ron joined HP software in 2007 as an engineer in the Customer-Oriented R&D team. Prior to joining HP, Ron held a leadership development role at Israel’s largest bank. Ron holds a B.S. in Computer Science from The Interdisciplinary Center, Herzliya Israel.
  • Stefan Bergstein is chief architect for HP’s Operations Management & Systems Monitoring products, which are part HP’s business service management solution. His special research interests include virtualization, cloud and software as a service.
  • With 11 plus years of very broad experience as a deployment expert for all the NMC products, my deliverables includes helping the Sales and Pre-Sales team in sizing and architecting the solution and hardware, assisting the implementers in product deployment and helping the customers directly when the products are deployed in production setup. As part of Customer Assist Team, I participate in a lot of customer facing activities from R&D side and provides best practices of using HP SW NMC products for efficient network management and leverage my rich experience in Network Node Manager and related iSPIs products.
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