Answers to 5 common questions about HP Business Process Monitor

HP Business Process Monitor is one of our most popular products within the HP Business Service Management (BSM) solution, but from time to time I am still asked about how it works and integrates with other Application Performance Monitoring tools.

 

Here are straightforward answers to five questions I am commonly asked about BPM:

 

1. How does HP Business Process Monitor work?

BPM executes scripts that create active transactions to simulate complex business processes against applications. It’s similar to having real users access the application, but identifies any issues before they impact actual users. When users interact with applications, their actions involve a set of requests that traverse technology components such as firewalls, switches, load balancers, web servers, application servers, databases and mainframes. BPM operates in much the same way: the Virtual User Generator generates requests in production, which generates a response that BPM first validates for accuracy, then captures response time and availability metrics.

 

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BPM allows you to emulate even the most complex, multi-step transactions in almost any environment. As many customers already use the Virtual User Generator to create load-testing scripts for HP LoadRunner software or HP Performance Center software, the scripts already exist with your quality assurance (QA) team. This lets you save time and effort creating end-user monitors. If it is important enough to test in pre-production, it should be just as important to monitor a business process in production.

 

2. How will I manage BPM?

BPM sends availability and performance data to the HP BSM console for reporting and real-time visibility. You manage BPM from this console, including tasks such as setting alerts, setting service thresholds and managing scripts.

 

When problems do arise, BPM will isolate problems by location, server, application, module and other factors, which accelerates the identification and resolution of problems. BPM also integrates with HP diagnostics software, helping your IT support teams quickly drill down from a problematic transaction into the application tier.

 

BPM is also available as an HP SaaS implementation, which can lower your total cost of ownership and achieve faster return on investment (ROI). With a SaaS implementation, you can take advantage of our global presence, which is supported by several ISPs in numerous locations, and upload BPM scripts to drive transactions from outside the firewall.

 

3. How much overhead does business process monitoring add to an application?

Business process monitoring has the same load as a single user.

 

4. Do I have to put agents on my servers or desktops to measure performance and availability?

No. HP BPM uses an agentless approach and collects performance and availability data from various points of presence.

 

5. How does BPM measure performance from different locations?

We recommend that customers deploy BPM in the datacenter and in each location where users reside. For monitoring web-based applications outside the firewall, we recommend placing BPM at multiple points of presence on the web.  

 

Bonus question: Where can I get more information?

Dig deeper into how BPM helps identify performance issues before they impact users with these resources:

 


 

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