01-12-2005 09:59 PM - last edited on 09-16-2013 01:52 AM by maikoro
After installing an ATI9800 pro into my kayak xm600, the computer errors on boot. It returns 2 beeps and displays the error code. 0213: Keyboard locked - unlock switch
it allows me to press enter and then the diagnostics display an error during hardware test 2.06A which returns the post error code of 0103 keyboard - keyboard not detected. Pressing esc returns me to the error screen and pressing F1 allows the machine to resume. The computer finishes booting and operates normally. The keyboard works with all keys tested after resume. Could anyone provide me insight to this issue?
P.S. This thread has been moved from Archived Desktops and Workstations Boards > Windows based to Business PCs - Evo, Deskpro, Vectra, Kayak, Brio, e-PC. - Hp Forum moderator
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01-13-2005 01:38 AM
Setup program settings: ...In the Security
menu, set all Hardware Protection items to â Enabledâ or â Unlockedâ (if
01-13-2005 11:24 AM
01-14-2005 10:44 AM
Is it 2 beeps, or 1-2 beeps?
I haven't see this error with the XM600, however, the 9800 was not on the tested products list for any of the XM600 models, though it *should* be compatible.
My guess is that this relatively high end card is eating up a large part of the limited available ROM I/O space in the BIOS. Some cards like a contiguous chunk. When they can't find it, I believe some of these get re-mapped at POST, then the OS takes over (PnP) and sorts everything out.
Here's what I would do:
1) Flash the BIOS to the latest available (I'd give the URL, but I don't know if you have a series 1 or 2 - Series 2 were socket370)
2) Boot up, go into the BIOS and set PnP OS to NO (Counter intuitive, but trust me)
3) Set "reset config data" to Yes
4) Reboot normally.
If that does not resolve it, try disabling one or both of the COM ports (rarely used anyway) to see if you can free up a smigin of I/O space. If you're not using the integrated NIC or Audio, disable them, too to free up space.
01-14-2005 02:33 PM
01-18-2005 04:44 AM
You've got a series 1 (Any XM model that starts with "D" is a series 1)
The latest BIOS is IC.11.11 found here: http://tinyurl.com/4wdgo
The Phoenix Core BIOS is 4.0 something, but HP overlays this BIOS with its own: IC.xx.xx. You can see the HP BIOS version by pressing the "ESC" key at POST time (right when it starts). If you don't see IC.11.11, then you're not up to date.
Here's the official definition of 2 beeps on the XM600.
Power supply is in protected mode
Note: This error does not necessarily indicate a power supply failure.
a. Unplug the power cord from the back of the PC while checking all items. Once the power supply is in protected mode, power must be unplugged for at least 15 seconds before the system will power up.
b. Make sure the voltage setting on the power supply is set correctly for your country. (Refer to the User's Manual for more details).
c. The power supply may be too hot: check the fan to see if there is a blockage or to see if the fan is working.
d. There may be a short circuit on the motherboard: unplug PCI cards and power from all devices (FDD, HDD, CDD) and try to power up again.
So, you're saying that basically, this error is cosmetic? It beeps, but boots normally after that? If you put the original video card in, does it still do it?
...and you're right, there is no way to disable the NIC in the BIOS, that was a generality.
Have you attempted to contact ATI?
01-18-2005 02:17 PM
Thanks Again for your help
01-18-2005 02:38 PM
01-19-2005 05:24 AM
Yes, the MT has a 300W PSU. I would think that would be enough. The fact that it's rebooting so easily is not normal, maybe the PSU is simply faulty or the cord's got a break in it.
I don't see anything blatently proprietary about the PSU, so I would venture that any ATX PSU "should" work fine -- HP does not offer a higher wattage PSU for this unit.
If you disconnect the 2 SCSI drives, does it still occur? Just curious.
I should mention that the chassis was designed for a maximum of 2 HDDs due to heat. This is the maximum supported, as well. It may have something to do with the PSU limits, too.
More RAM, a 2nd CPU, and more peripherals are obvoiusly going to push the PSU to its limits.
PSU Consumption estimates (From tech manual)
Additional CPU: 50W
HDDs: 16-23W ea.
PCI cards: 10-36W
AGP 50W (max)
A system with 1 CPU, 1 HDD, and 256MB RAM consumes about 65W operating.
There is 100W available for AGP and all 5 PCI slots. So, if your AGP Pro card is using 50W, only 50W is available for the rest of the PCI devices, including the integrated ones (Sound/LAN).
Start with 65W (standard system)
Add a 2nd CPU: +50w
2 more HDDs: +46W
Beefier Graphics card: +25W
Beefier sound card: +36W
= 242W (Pretty close)
This was a pretty cool wattage calculator I stumbled upon: http://www.jscustompcs.com/power_supply/
I recall this as being one of several cosmetic bugs in the TT agent. I have seen this with the VL400 and VL420, too where the intrusion error is cleared only to return on next boot even though the cover was not removed. Make sure you're on the latest agent. I thought that they fixed this years ago, but then, TT development was shelved in favor of Insight Manager from Compaq (when we merged). There is no switch to disable the intrusion switch. By nature, it is designed to throw an error with or without power, with or without a CMOS battery.
01-28-2005 09:37 PM
you say your running 3 HDD's
what are there Rev specs, If i remember rightly the XM600 will only support 2 at 15K rev or 3 at 10K revs
Also if you delete the Top tools database of the error message and reboot, does the error message still appear, and which version of TT Agent are you on, as, what Chad has already stated this issue was resolved with 1. Bios Update and 2 TT Agent upgrade
01-29-2005 11:26 PM
The top tools agent is 5.5 the latest on HP sight. I was running the 3HDD before installing the graphics card and did not get this error. I have a SCSI interface that controls two of the HDD's. The Bios is the latest version. Thanks again for your input.