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1720- SMART Hard Drive detects imminent failure (7354 Views)
Martin Erni
Occasional Visitor
Posts: 1
Registered: 09-24-2006
Message 1 of 7 (7,354 Views)

1720- SMART Hard Drive detects imminent failure

The whole message that appears after boot-up on a HP Compaq dc7600 Small Form Factor PC:

1720- SMART Hard Drive detects imminent failure.
Failing Drive: SATA 0 (dark blue)
Failing Attribute: # 10

can anyone help me? after pressing F1 the PC still works.

ThX
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John Kirk
Honored Contributor
Posts: 4,061
Registered: 01-20-2003
Message 2 of 7 (7,354 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Martin

SMART is a self diagnostic on the hard drive itself. It's purpose is to detect a failing hard drive before it has actually failed and you loose all your data. When SMART displays a message of imminent failure you should back up all your data and replace the hard drive.

There is not a BIOS option to disable SMART.

You can choose to ignore the SMART message, your hard drive may not fail for weeks or months, or it may have failed by the time you read this message.

Hope this helps.

John K.
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CA1408051
Honored Contributor
Posts: 345
Registered: 07-21-2006
Message 3 of 7 (7,354 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Hi Martin,
download the diagnostics tool from your hard drive manufacturer, put it on diskette/cd and check your HDD.

look also at this thread >>>
http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1047821

at least nearly most manufacturers have their own diag-tools on their hp's...

hth,
kind regards
Andreas

(...say thanks with HP points...)

HP points ? >>>
http://forums1.itrc.hp.com/service/forums/bizsupport/helptips.do?#33
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CA996765
Occasional Contributor
Posts: 7
Registered: 07-17-2003
Message 4 of 7 (7,354 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Martin: Your thread is like mine at this URL:
<>
As one of the replies you got suggested, I *strongly* suggest you download the Diagnostics utility from the web site of the hard drive manufacturer. Then, run it, several times. Possibly your hard drive will get an "OK", like mine did. Probably with your HD and mine, there is a glitch, but maybe not a major problem. Lanny
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John Kirk
Honored Contributor
Posts: 4,061
Registered: 01-20-2003
Message 5 of 7 (7,354 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Martin and Lanny

I too use the Manufacturers drive test utilities religously. However, if SMART says there is a problem and the diagnostic utility says there is not, who are you going to believe. If tomorrow, next week or next month your hard drive fails and you loose all your data who will you blame.

Roll the dice if you wish. Spending $50 or $100 to replace a suspect drive is a lot cheaper than the cost of lost data. I have been there, four times in the past two years.

My two cents.

John K.
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Jennifer Spade
Occasional Visitor
Posts: 1
Registered: 07-24-2009
Message 6 of 7 (7,354 Views)

Re: 1720- SMART Hard Drive detects imminent failure

I alsohad this issue. After reading your responses (thank you) I did the DPS Self Test.
And it said - Test Failed. Drive Replacement Recommended.

Does that mean I need a whole new hard drive? Why would this happen? My computer is less than 1 year old.

Thanks!
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palkam05
Occasional Visitor
Posts: 1
Registered: 02-10-2012
Message 7 of 7 (741 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Hi i am paul mungai kamau,

 

I working for Kenya Ports Authority Mombasa and i deal with HP printer PCs Servers and scanners, I have been experiencing Immitent failures on hardrives in Pcs SMART Hard Drive detects imminent failure. From the conversation you said we download diagnostic tool what is the link...to get the the exact tool please when helping pple special the correct link.

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