12-26-2008 11:53 AM
01-26-2009 10:17 AM
Also try burning another copy if cleaning doesn't work.
Its unfortunate that HP hasnt come up with a separate page for this or forums where their own techies are answering questions...
but what can you do?
anyway; clean or burn.
01-26-2009 10:47 AM
Return the PC to the state it came with.
If you added a video card, remove it and go back to the onoboard etc.
The restore disks look for the original hardware.
That is why I bought a FULL OS and reformat rather than use restore disks that came with the system.