dc7900, windows 8, PCI Simple Communications Controller (13247 Views)
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Occasional Contributor
Posts: 3
Registered: ‎07-21-2011
Message 1 of 14 (13,247 Views)
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dc7900, windows 8, PCI Simple Communications Controller

I know this PCI topic has been posted more times than some want to count, but I haven't found a posting that addresses Windows 8 and this.

Since Windows 7 was listed as a supported OS on the HP drivers page, I installed it and with sp45367 was able to get the PCI unkown to be recognized as the AMT drivers.

 

But no such luck with W8.  Using that driver package, it will identify the unknown serial device, but won't identify the PCI one.

It's late right now so I can't accuratley recall how many different intel packages I have tried, but none of them work.  Even specifying the driver will still bring up the error of the drivers are not installed.

 

Anybody who can shed some light on this?

 

Thanks

Honored Contributor
Posts: 3,467
Registered: ‎04-11-2007
Message 2 of 14 (13,232 Views)

Re: dc7900, windows 8, PCI Simple Communications Controller

Hi:

 

This is the driver you need to install for that device.

 

Manually install it if the auto install doesn't work.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Paul

Occasional Contributor
Posts: 3
Registered: ‎07-21-2011
Message 3 of 14 (13,221 Views)

Re: dc7900, windows 8, PCI Simple Communications Controller

An HP expert you truly are Paul, the driver worked perfectly!
Honored Contributor
Posts: 3,467
Registered: ‎04-11-2007
Message 4 of 14 (13,217 Views)

Re: dc7900, windows 8, PCI Simple Communications Controller

Glad to have been of assistance.

Occasional Visitor
Posts: 1
Registered: ‎01-26-2013
Message 5 of 14 (12,216 Views)

Re: dc7700, windows 8, PCI Simple Communications Controller

Can anyone help with this one?

 

DC7700 with Windows 8 and the PCI simple communications controller:

PCI\VEN_8086&DEV_2994&SUBSYS_2801103C&REV_02\3&33FD14CA&0&18

 

Many thanks

Honored Contributor
Posts: 3,467
Registered: ‎04-11-2007
Message 6 of 14 (12,201 Views)

Re: dc7700, windows 8, PCI Simple Communications Controller

[ Edited ]

Hi:

 

Please use this driver for the dc7700...auto or manually install if you have to.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

If that doesn't work, try the driver I posted above.

 

It is for the same hardware ID.

Advisor
Posts: 22
Registered: ‎01-12-2013
Message 7 of 14 (5,591 Views)

Re: dc7700, windows 8, PCI Simple Communications Controller

I have the same problem

I use windows8.1 on dc7700

When I try to install SP34743 as suggested I get this remark

This operation system is not supported.

 

Please help

 

Hans

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Posts: 3,467
Registered: ‎04-11-2007
Message 8 of 14 (5,587 Views)

Re: dc7700, windows 8, PCI Simple Communications Controller

Hi, Hans:

 

Try manually installing the driver.

 

DL and run SP34743 again and close out of the unsupported OS error window.

 

Go to the device manager. Click on the PCI Simple Communications Controller needing a driver.

 

Click on the driver tab.  Click on Update Driver.  Select the Browse my computer for driver software method and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp34743.

 

Make sure the Include Subfolders box is checked and see if the driver installs that way.

Advisor
Posts: 22
Registered: ‎01-12-2013
Message 9 of 14 (5,585 Views)

Re: dc7700, windows 8, PCI Simple Communications Controller

Hi Paul,

 

Thanks a lot

I did exactly what you suggested, and got the warning 'This device does not start (code 10)'  but the funny thing is that the questionmark in the device manager is gone...

 

So, it seems to be OK now.

 

But now i found an exclamation mark at the system device catagory at Intel(R) Management  Engine Interface.

I do not remenber having seen that before.

 

 

Regards, Hans

Honored Contributor
Posts: 3,467
Registered: ‎04-11-2007
Message 10 of 14 (5,580 Views)

Re: dc7700, windows 8, PCI Simple Communications Controller

You're very welcome, Hans.

 

Unfortunately, I don't know what you need to do to fix that problem.

 

Normally when you see that, it means that there is something wrong with the ME device, for example, AMT is not enabled in the BIOS.

 

Best Regards,

 

Paul

Advisor
Posts: 22
Registered: ‎01-12-2013
Message 11 of 14 (5,579 Views)

Re: dc7700, windows 8, PCI Simple Communications Controller

I'll have a look tomorrow.
Advisor
Posts: 22
Registered: ‎01-12-2013
Message 12 of 14 (5,564 Views)

Re: dc7700, windows 8, PCI Simple Communications Controller

That's right Paul
Apparently AMT is not enabled.
Does it matter?
Honored Contributor
Posts: 3,467
Registered: ‎04-11-2007
Message 13 of 14 (5,560 Views)

Re: dc7700, windows 8, PCI Simple Communications Controller

Hi:

 

It doesn't matter if you are not managing the PC in a corporate network environment.

 

Here is a link about what AMT is.

 

http://www.intel.com/content/www/us/en/architecture-and-technology/intel-active-management-technolog...

 

It would bug me that I couldn't make that ! go away, but I don't know how.  There must be a way though.

 

My 8200 Elite CMT has an AMT setting in the BIOS to enable/disable it.

 

I disabled it once thinking I didn't need the feature and that is when I noticed the ! mark next to the Intel Management Engine Interface device.

 

So, I enabled AMT in the BIOS again and the ! went away.

Advisor
Posts: 22
Registered: ‎01-12-2013
Message 14 of 14 (5,555 Views)

Re: dc7700, windows 8, PCI Simple Communications Controller

Thanks Paul for your info.
I had a look in the BIOS this morning but could not find an entry in relation to AMT settings.
But i am not in a corporate network so.. it does not matter much.
But you are right. It is bugging.
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