dc7700 - PCI Simple Communications Error (25258 Views)
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Occasional Visitor
mmarinello
Posts: 1
Registered: ‎09-30-2010
Message 1 of 6 (25,258 Views)

dc7700 - PCI Simple Communications Error

I cannot find the appropriate driver for this error message.

 

The details under properties is as follows:

 

VEN_8086&DEV_2994&SUBSYS_2802103C&REV_02\3&B1BFB68&0&18

 

I also have a Unknown Device error with the following details under properties:

 

ACPI/IFX0102\1

 

Thank you.

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 2 of 6 (25,233 Views)

Re: dc7700 - PCI Simple Communications Error

Hi:

 

You didn't list your operating system so I will take a guess that it is WXPP:

 

Here is the driver for your Intel Management Engine Interface from Intel which is the first device you listed:

 

http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2409&DwnldID=10895&lang=eng

 

This is the driver for your TPM which is the second device you listed:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Hopefully after you install these you should be all set.

 

I take it you installed the chipset driver first?  If not, you need to, and that can be found here:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

Occasional Visitor
fargodan
Posts: 1
Registered: ‎11-05-2010
Message 3 of 6 (24,989 Views)

Re: dc7700 - PCI Simple Communications Error

Thanks!  I am running Windows 7 64 bit on the same dc7700 and am missing the same drivers.  Do you know if there are Windows 7 64 bit versions available?

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 4 of 6 (24,980 Views)

Re: dc7700 - PCI Simple Communications Error

Hi:

 

You should see the TPM device as installed in W7.

 

There are no W7 64 bit drivers available for the dc7700, so you will have to try the Vista Business x64 drivers.

 

You can use the the driver for your Intel Management Engine Interface from Intel too. States Vista x64 is included in this driver.

 

http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2409&DwnldID=10895&lang=eng

 

One other driver you can try if the above one doesn't work and that is this one here:

 

 Intel Local Management Service (LMS) and Serial-over-LAN (SOL) Support

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Paul

 

Occasional Visitor
Damo1975
Posts: 1
Registered: ‎07-05-2011
Message 5 of 6 (22,343 Views)

Re: dc7700 - PCI Simple Communications Error

I solved this issue using a dc7700 USDT with BIOS v1.10 Rev. A. running Windows XP SP3.
I had 2 of the PC's side by side. 1 had the yellow exclamation mark on the 'Intel Management Engine Interface', the other did not.

 

When comparing BIOS settings in 'Advanced>Power-On Options', the 3rd option in the list should have been 'MEBx Setup Prompt' but it wasn't there.
I performed the clear BIOS funtion by removing the powercord from the PC, holding the front power button in for 15 seconds, then holding the clear CMOS button on the motherboard (yellow button) in for 10 seconds.
Now plug power back in and turn on. Hopefully get a time and date not set message. You can check the BIOS 'Advanced>Power-On Options' for the 'MEBx Setup Prompt'. If you now see this I'm pretty sure your problem is solved.
Logged into windows and confirm.

 

Good luck.

Occasional Visitor
Strongspirit
Posts: 1
Registered: ‎11-24-2011
Message 6 of 6 (20,244 Views)

Re: dc7700 - PCI Simple Communications Error

Windows 7 64 bit users:

 

Use the the driver for your Intel Management Engine Interface from Intel:

File name:HECI_allOS_2.1.22.1033_PV.exe

 

http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2409&DwnldID=10895&lang=eng

 

Point the driver serch to following folder; once you have run the exe.

C:\Program Files (x86)\Intel Desktop Board\HECI_allOS_2.1.22.1033_PV\HECI

 

It will install and use Vista 64bit driver.

Cheers

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