10-01-2007 02:31 AM
I just installed a fresh Windows XP Pro SP2 (because of volume license) on a hp cpq dc7800.
Now that i have installed all the drivers, there is still a "PCI Device" left in the Other Devices (yellow mark)-list in Device manager.
I couldn't find any info about this issue. It's not the Unknown PCI Serial Port: http://h20000.www2.hp.com/bizsupport/TechSupport/D
I've tried that, no luck.
This is becoming a pain... any help would be appriciated
10-01-2007 05:16 AM
Did you install the chipset driver?
Did you try installing the soft modem driver?
This could also be the HECI driver/
FYI this is the link to all the drivers:
Hope this helps.
10-02-2007 02:15 AM
A common oversight is not installing the Microsoft Universal Audio Architecture update...
...before installing the ADI audio driver.
The high-definition audio bus will show up as an unknown device until this QFE is installed.
If it were the unknown PCI serial port, it would probably be either the HECI driver ...
or the LMS/SOL driver:
Hope this helps,
I am an HP Employee.
02-14-2008 08:36 AM
But if you are using other software to remote control the workstation(s) I would recommend only unpacking the SP37050 and abort the installation, manualy install the driver, that can be found in the under folder \SP37050\SOLinf\
06-27-2008 10:08 AM
You may want to save them to a CD for latter use....
Intel Serial-over-LAN controller (SOL):
HECI for DC7800
The best way to check is through the device manager.
Check your device manager.
In XP, you can look up the device name in the device manager.
Control Panel > System (icon) > hardware (tab) > Device Manager
If there is a yellow mark right click it, select Properties, Details tab...
You Will find a string like this one:
copy and paste the entire string and post it here on HP site .... (copy CTRL-C and PASTE CTRL-V)
VEN_ is the vendor and DEV_ is the device model number ...
with that string we can get you the proper driver.
say thanks with HP POINTS