Restore CD for D510 and D530 SFF (2318 Views)
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Occasional Contributor
Amice Philippe
Posts: 5
Registered: ‎11-06-2006
Message 1 of 60 (2,318 Views)

Restore CD for D510 and D530 SFF

Hello,

I've 10 x D510 and 5 x D530, the precedent administrator install Linux but i wan't to install Xp Pro for a learning Room for my society. I don't Have restore CD,i call the french technical support and the commercial support but nothing, i call Sitel (the HP restore CD maker) but nothing at all. Could you help me !!!

Thanks

Phil

Ps: I have OEM Licence on the computers.
Valued Contributor
Carlos_61
Posts: 236
Registered: ‎03-08-2006
Message 2 of 60 (2,312 Views)

Re: Restore CD for D510 and D530 SFF

Hi, you dont need original CDs, you can use a Windows XP media and install drivers from:
For D510
http://h18007.www1.hp.com/support/files/EvoDesktop/us/locate/64_4826.html
For D530
http://h18007.www1.hp.com/support/files/hpcpqdt/us/locate/64_5586.html
Good luck
Occasional Contributor
Amice Philippe
Posts: 5
Registered: ‎11-06-2006
Message 3 of 60 (2,312 Views)

Re: Restore CD for D510 and D530 SFF

Thanks but i wan't to use my licence on the computer and when i install XP Pro the serial XP Pro don't work !!
Valued Contributor
Alan Rathbone
Posts: 145
Registered: ‎12-07-2002
Message 4 of 60 (2,312 Views)

Re: Restore CD for D510 and D530 SFF

I think that you need to use the XP SP1 CD with D530, the serial number on the case should work? I think that the D510 had WinXP original when new.

You should be able to obtain these restore CDs from HP direct, unfortunately I can't remember where they live on the website, try the Drivers section.

Alan
COMPAtible Quality
Trusted Contributor
Matthew Popovich
Posts: 171
Registered: ‎07-26-2006
Message 5 of 60 (2,312 Views)

Re: Restore CD for D510 and D530 SFF

OK, I had the same issue with both D510 & D530.

DON'T install a normal version of XP. Yes, the OEM version works with the CD Key on your computer, BUT its sorta a pain to install all the drivers from the website AND you'll have to use WGA for activation (Microsoft is a little hard on those) AND you won't be able to create an image to use on all your machines, or switch out hard drives and such.

Either send an email to HP/Compaq and they'll write you back asking for the serial number and such and send it to you for like the shipping costs.

Or you can usually find them for like $15 or $20 used online.
Frequent Advisor
GeeTee
Posts: 50
Registered: ‎07-08-2003
Message 6 of 60 (2,312 Views)

Re: Restore CD for D510 and D530 SFF

Phil.

Send me your postal details and I'll try and locate some of the restore CD's and the XP CD's from my stock. It is the HP branded RE-installation CD you are after isn't it?

Regards,
Occasional Visitor
spelingchampeon
Posts: 5
Registered: ‎10-22-2006
Message 7 of 60 (2,312 Views)

Re: Restore CD for D510 and D530 SFF

I am in the same situation with an EVO desktop. The part number on it is D51S/P2.4/40/k/56c US

I have a legit copy of Windows XP Pro (svc pk 2), and tried loading it from there, and then using the key code on the case..but it keeps saying it is not a valid key. Unfortunately, I have no other way of obtaining a valid recovery CD.. at least none that I know of.

GeeTee, are you saying you may have a copy of the CD.. if so, is it ok to email you?

Thanks
Occasional Visitor
spelingchampeon
Posts: 5
Registered: ‎10-22-2006
Message 8 of 60 (2,312 Views)

Re: Restore CD for D510 and D530 SFF

Adding to my post above, the reason I was trying to install XP, was the previous owner of the pc had a note on it, that the video card was bad. When you booted up the pc, it would not load up to anything better than 4 bit video drivers. Add to that, the screen would constantly change, as if the mouse button was being sent wildly all over the place, and clicking on buttons. If I tried to move the mouse, it would jump all over the screen.. which was odd to say the least.

In my trouble shooting, I swapped out the memory (same type stick-known good), then shut off the onboard video, installed a PCI video card, and still had the same thing happen. I didnt think it was the cpu or mb, so I opted for reinstalling the OS.
Occasional Visitor
lynn stanton
Posts: 1
Registered: ‎11-08-2006
Message 9 of 60 (2,312 Views)

Re: Restore CD for D510 and D530 SFF

I have evo d510 and have the same problem I called HP at #1-800-984-1672 usa. The cost of the Restore cd is 10.00 plus 15.00 for Fedex overnight shipping
Occasional Contributor
Amice Philippe
Posts: 5
Registered: ‎11-06-2006
Message 10 of 60 (2,301 Views)

Re: Restore CD for D510 and D530 SFF

Ok thanks i found the solution, i install a Xp Pro OEM SP2 the serial works and i call to microsoft and active the licence.
Frequent Advisor
GeeTee
Posts: 50
Registered: ‎07-08-2003
Message 11 of 60 (2,343 Views)

Re: Restore CD for D510 and D530 SFF

Hi Spellingchampeon.

Feel free to e-mail me if you still need to.

Regards
Occasional Visitor
Bruce Robson
Posts: 1
Registered: ‎11-20-2006
Message 12 of 60 (2,343 Views)

Re: Restore CD for D510 and D530 SFF

I'm another owner of a Compaq Evo D510 USDT who needs a restore CD. My Evo has a license sticker "Windows XP Home Edition HPQ" which contains a ProductKey.

Bruce
Advisor
Fergus Lennon
Posts: 14
Registered: ‎12-11-2006
Message 13 of 60 (2,343 Views)

Re: Restore CD for D510 and D530 SFF

gee tee cannot find you e/mail address i also have the same problem i have a evo d500 and cannot locate recovery disc either i have contacted HP and microsoft and sitel all they do is give me the run around this has been going on now for over a week at this stage and i am still no further on getting these any help would be welcome thanks
Occasional Visitor
Skuits
Posts: 2
Registered: ‎02-05-2007
Message 14 of 60 (2,343 Views)

Re: Restore CD for D510 and D530 SFF

I too am looking for a set of restore discs for the EVO D510 SSF that includes Windows XP Pro. I would appreciate any help on how to go about getting those.

Occasional Visitor
David Milanovic
Posts: 3
Registered: ‎03-30-2007
Message 15 of 60 (2,343 Views)

Re: Restore CD for D510 and D530 SFF

Hi

I just finished reinstall on my D530 usf. It took me a lot of time and effort as it wouldn't go trough installation at all. It took about 8h to install and a big fan on top of the open case (I think my PSU is overheating). Than I found out that XP doesn't recognize most of the hardware.

I managed to get right drivers for the graphic card, video card and chipset. But it still doesn't recognise my PCI card, Serial ports and has problems with USB!!!???!!!!

All this because I lost recovery cd!!! Any help on where to download it??? Or get it? for free if possible :D

Cheers
Honored Contributor
Ron Silver_1
Posts: 8,239
Registered: ‎10-25-2004
Message 16 of 60 (2,343 Views)

Re: Restore CD for D510 and D530 SFF

The recovery CDs can be had in the US from this number 1-800-952-7689 you will need the serial numbers of the machines to get them they are about $10 + shipping
Advisor
Fergus Lennon
Posts: 14
Registered: ‎12-11-2006
Message 17 of 60 (2,343 Views)

Re: Restore CD for D510 and D530 SFF

Reply to David Milanovic Question

Hi David

If you go to hp site driver downloads put in the model number and what os you are using you should be able to get all the drivers for your machine with no trouble PCI contain many drivers if this does not work open machine take out the PCI devices and look at them maybe they have names on them and you could go to their site and get the drivers also keep all the drivers you got to work and put them on a disc for future use you never know when you might need them again best of luck
Occasional Visitor
Skuits
Posts: 2
Registered: ‎02-05-2007
Message 18 of 60 (2,343 Views)

Re: Restore CD for D510 and D530 SFF

Hi Phil, I believe you need to get the proper restore/recovery Cd's from Compaq with the use of the serial numbers on any machines you require a restore CD. I was able to get the Cd's via tech support in the USA. I am not sure why you wouldn't be able to in France? You may need to escalate your concern with tech support to get into the right division to obtain the Cd's.

Other than that you may be able to find the correct Cd's on Ebay, for a bit more money.

The trick is getting the correct operating system that matches what your machine originally had installed on it to be able to activate the OS with your product key. In other words; the product key must match the version of XP that you are attempting to install, in my experience you can't use any version of XP with your product key. The drivers for the specific Compaq devices can be obtained via their website, the use of a flash drive and another machine with an Internet connection can be handy if you need the NIC card driver etc.

Good luck!
Mark
Honored Contributor
Ron Silver_1
Posts: 8,239
Registered: ‎10-25-2004
Message 19 of 60 (2,343 Views)

Re: Restore CD for D510 and D530 SFF

I just got my D510 up yesterday with the recovery CDs all went well with the second set the first set had a defect on it. They should be available from HP parts in France thepart numbers are english D530 325277-B26-XFP for the XP professional. The recocery CDs for the D510 is 283558-B24 & 341941-001 Yours amy be different. Startwith HP parts there andit should lead you to where the support is.
Occasional Advisor
CA1367390
Posts: 8
Registered: ‎01-29-2006
Message 20 of 60 (2,343 Views)

Re: Restore CD for D510 and D530 SFF

I bought one of these PCs. It was COA on the side but no disc. I phoned MS and after asking a lot of personal questions they wouldn't help me, except saying I needed to buy a disc. However I like to do a clean install without all the "extras" these restore discs give you.

This is how I did it, install XP any way you can (you may need to use a leaked volume licence key). The standard XP SP2 disc wouldn't except my legitimate COA key.

Search microsoft.com for changing the windows product id. Download the script and change the product key to the one on the side of your PC case (the one you are licensed to use), it will now be accepted!

I loathed to do it this way round because I have paid extra for tbe COA.

WGA works fine when you put your correct product ID in.
Trusted Contributor
Matthew Popovich
Posts: 171
Registered: ‎07-26-2006
Message 21 of 60 (2,292 Views)

Re: Restore CD for D510 and D530 SFF

Its simplier just to use an OEM version of XP, that way you can use the COA if you want to without anything fancy.

Personally I like the restore disks, they come with all the drivers and its nice and simple and you can use that image in all your computers. Because I used a restore disk, I can swap my hard drive in and out at will, and just clone a spare hard drive I keep the image on to the kids machines when they get them all filled up with spyware.
Honored Contributor
Ron Silver_1
Posts: 8,239
Registered: ‎10-25-2004
Message 22 of 60 (2,292 Views)

Re: Restore CD for D510 and D530 SFF

If you can get the HP recovery CDs they include the version of XP that was shipped with the machine.
Occasional Advisor
CA1367390
Posts: 8
Registered: ‎01-29-2006
Message 23 of 60 (2,292 Views)

Re: Restore CD for D510 and D530 SFF

Well I had to restore the PC a second time and thr trick I used the first time didn't work again.

I would be most grateful if some-one could FTP me an iso of the D510 restore CD.

Or perhaps a a great use of Bit torrent?

Please help!
Frequent Advisor
GeeTee
Posts: 50
Registered: ‎07-08-2003
Message 24 of 60 (2,292 Views)

Re: Restore CD for D510 and D530 SFF

Elliot.

Feel free to e-mail me with your postal address and I will ship a restore CD and XP cd to you.

Regards,
Occasional Advisor
CA1367390
Posts: 8
Registered: ‎01-29-2006
Message 25 of 60 (2,292 Views)

Re: Restore CD for D510 and D530 SFF

GeeTee,
That is very kind of you how do I get your email address?
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