Re: Recovery disks for HP compaq dc5000sff (480 Views)
Reply
Occasional Visitor
Jana Anslinger
Posts: 1
Registered: ‎03-03-2008
Message 1 of 3 (480 Views)
Accepted Solution

Recovery disks for HP compaq dc5000sff

I have bought several used computers all with the same XP pro operating system for my work. One by one either they are getting a virus or "dying" on me (freezing, slow run, won't start windows app..etc... I would really like to reformat the whole thing to see if I can start fresh but was never given recovery disks. Are they available, can I order them, or does anyone have any ideas for me??????
Please use plain text.
Honored Contributor
Rich S
Posts: 11,869
Registered: ‎07-03-2005
Message 2 of 3 (480 Views)

Re: Recovery disks for HP compaq dc5000sff

A lot of PC's do not come with physical disks but have the data on a hidden partition.


see:

http://tinyurl.com/37bqs5

PC homepage:

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesI...〈=en&cc=us


Rich


say thanks with HP POINTS
Please use plain text.
Honored Contributor
Ron Silver_1
Posts: 8,237
Registered: ‎10-25-2004
Message 3 of 3 (480 Views)

Re: Recovery disks for HP compaq dc5000sff

You should be able to order them at this number in the US 1-800-952-7689 They are very reasonably priced if you take ground shipping. You will need the OS and the model number and the serial number. All of that information should be on a tag on the top cover. If it is a virus you will want to wipe/zerofill the harddrive and you may want to clear the CMOS(You will need to set the date and time in setup if you clear the CMOS F10 at boot.) Some Viruss will serivie a disk format. I use Boot and Nuke to clear the hard drives available free on the Web.
Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation