PCI Device driver problem HP dx7300 Microtower (1386 Views)
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Occasional Visitor
Aydin Ysuf
Posts: 2
Registered: ‎02-17-2008
Message 1 of 10 (1,386 Views)

PCI Device driver problem HP dx7300 Microtower

I've installed XP Proffesional, have downloaded all drivers from HP Support, but unfortunately can't install PCI Device Driver.
Also installed Realteck HD Audio driver for XP Pro, but there is no sound.

What is this "PCI Device", if it's sound , why then it doesnt work?
Non of drivers at dx7300m download page help me to solve the problem.
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Honored Contributor
Steven Hauk_1
Posts: 9,770
Registered: ‎10-20-2002
Message 2 of 10 (1,386 Views)

Re: PCI Device driver problem HP dx7300 Microtower

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Honored Contributor
John Kirk
Posts: 4,061
Registered: ‎01-20-2003
Message 3 of 10 (1,386 Views)

Re: PCI Device driver problem HP dx7300 Microtower

Aydin

You need to install the chipset driver first then the UAA as indicated by Steven then the Realtek audio driver.

If the unknown PCI device is not the audio it may be the HECI driver.

Hope this helps.

John K.
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Occasional Visitor
Aydin Ysuf
Posts: 2
Registered: ‎02-17-2008
Message 4 of 10 (1,386 Views)

Re: PCI Device driver problem HP dx7300 Microtower

I've tried everithing as it's described in the Support Forum:

- Install Chipset sp36714
- Intel Host Embeded Controller sp34743
- UAA sp32395
- Realtek HD Audio Driver sp34030
But it still says:
Problem Device: PCI\VEN_8086&DEV_284B&SUBSYS_2800103C&REV_02\3&B1BFB68&1&D8
Error code:"The device is not configured correctly." Code 1
OR
Code 28 "Driver missing"

From here http://www.pcidatabase.com/vendor_details.php?id=1302 I can see that this is "Microsoft UAA Bus Driver for HD Audio", but it doesn't work.
I have same problem with my other PC MSI. Brand new installed XP Pro, loaded drivers from factory driver disc, but unfortunately "PCI Device" can't automatically detect driver from disk.

What can be the proble?
Do I need to format the drive and start everything from very beginning?
I didn't update BIOS, can it be related with this. Really I'm in deep shock.

Usefull system information:
XP Proffessional SP3 v.3244 Build 2600
HP Compaq dx 7300 Microtower
x86 Family 15 Model 4 Stepping 9 Genuine Intel 3192MHz
BIOS HP 786E1 v01.05, 30.8.2006
Intel Q965/Q963 Express Chipset

Sound Device: none
Processor: Intel Pentium 4HT CPU 3.20GHz

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HP Pro
HpBiosGuy
Posts: 1,162
Registered: ‎11-24-2004
Message 5 of 10 (1,386 Views)

Re: PCI Device driver problem HP dx7300 Microtower

Hello,

Are you running XP SP2 or a previous service pack version? I believe there is a different version of the UAA QFE for pre-SP2 installations of XP.

Thanks,
Scott
Thanks,
HpBiosGuy

I am an HP Employee.
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Honored Contributor
Rich S
Posts: 11,870
Registered: ‎07-03-2005
Message 6 of 10 (1,386 Views)

Re: PCI Device driver problem HP dx7300 Microtower

The UAA I use is sp33867.

Try it.

load UAA first (KB888111):

http://tinyurl.com/2p5u57

then:


http://tinyurl.com/ytqujh


Sometimes you have to remove both the UAA driver and the audio driver, reboot, then reload them again .

HP instructions state:

install the Microsoft Universal Audio Architecture (UAA) driver before
installing the Realtek driver. The Microsoft UAA driver provides the necessary
support for the high definition (HD) audio bus used by the Realtek HD audio
CODEC.


If there are any Yellow marks in the Device manager:

In XP, you can look up the device name in the device manager.


Control Panel > System (icon) > hardware (tab) > Device Manager

If there is a yellow mark right click it, select Properties, Details tab...

You Will find a string like this one:

PCI\VEN_1102&DEV_0007&SUBSYS



copy and paste the entire string ....

VEN_ is the vendor and DEV_ is the device model number ...

with that string we can get you the proper driver.


Rich



say thanks with HP POINTS




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Occasional Visitor
zahoor ahmad
Posts: 2
Registered: ‎04-15-2008
Message 7 of 10 (1,386 Views)

Re: PCI Device driver problem HP dx7300 Microtower

i also have the same problem and my vendor and device number is as follows
PCI\VEN_8086&DEV_284B&SUBSYS_2800103C&REV_02\3&B1BFB68&0&D8
please help me as soon as possible
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Honored Contributor
Rich S
Posts: 11,870
Registered: ‎07-03-2005
Message 8 of 10 (1,386 Views)

Re: PCI Device driver problem HP dx7300 Microtower

hat is the UAA driver:

load UAA first (KB888111):

http://tinyurl.com/2p5u57


You have to laod it first, then your sound driver.



Rich
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Occasional Visitor
Ole Morch
Posts: 2
Registered: ‎04-16-2008
Message 9 of 10 (1,386 Views)

Re: PCI Device driver problem HP dx7300 Microtower

On the workstation xw4400 I also find an unknown PCI device in the device manager.
Found out that it is caused by the Realtek onboard audiosystem. Windows XP professional with service pack 2 needs an upgrade/patch named kb888111. Install that patch - reboot and install the audiodriver - and the unknown PCI device is gone (and your audio works!!)
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Occasional Visitor
zahoor ahmad
Posts: 2
Registered: ‎04-15-2008
Message 10 of 10 (1,386 Views)

Re: PCI Device driver problem HP dx7300 Microtower

thank u for ur valuable solution i triex it and it realy solved my problem
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