HP Pro 3310 lost Win 7 Pre Install (291 Views)
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Occasional Visitor
Posts: 2
Registered: ‎12-26-2013
Message 1 of 5 (291 Views)

HP Pro 3310 lost Win 7 Pre Install

I have HP Pro  3310, suddenly death. I contact HP Service Center in Indonesia. It has been repaired with Win 7 Pro OS, but  when i hit F11, i didnt restore my PC with win 7 Pro. Why  ?

 

Regards,

 

 

Andi

Valued Contributor
Posts: 154
Registered: ‎10-30-2013
Message 2 of 5 (251 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

HI probably what they did is format the hard drive, and erased all your files, that's why you cannot restore your PC.
Occasional Visitor
Posts: 2
Registered: ‎12-26-2013
Message 3 of 5 (232 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

So what can i do. My PC still have warranty

Valued Contributor
Posts: 154
Registered: ‎10-30-2013
Message 4 of 5 (220 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

hi, what are you trying to restore your files?

HP Pro
Posts: 22
Registered: ‎01-09-2014
Message 5 of 5 (197 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

Hi

 

 "F11" Recovery function might be failed to use  when the original disk partition being changed/deleted. 

  You need to contact with local HP sevice Center for checking the disk partition still keep as original.

 

I work for HP. I try to do where I can help, but not speaking on behalf of HP.
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