HP Pro 3300 MT SM Bus Controller Driver Missing (124344 Views)
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Occasional Advisor
Zenoxious
Posts: 6
Registered: ‎08-15-2011
Message 1 of 22 (124,344 Views)
Accepted Solution

HP Pro 3300 MT SM Bus Controller Driver Missing

I cannot seem to Install the SM Bus Controller on Windows 7 x86.  I've used the HP driver SP53951, but that didn't work so I used the one on the Intel site here:

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20215&ProdId=3301&lang=eng

 

That didn't work either, I'm now at a loss because as far as I'm aware SM bus controllers should be with the chipset drivers which patently are not working.

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 2 of 22 (124,340 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

Hi:

 

Please click on the device in the device manager,. Then click on the details tab. In the Properties drop down list, select the second item (hardware ID's). Post the top string of charaters you see.  Those will ID the missing device.

 

My guess is it is one of these two: You've tried it, I know, but if you didn't try to manually install it, that is probably your problem.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

The other one could be this one:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Try manual installation of these drivers if they don't auto install. Click on the SM Bus controller in the device manager. Then click on the driver tab. Click on the Update Driver button. Select the Browse mt computer option. Browse to C:\SWSetup\sp53951 and see if the driver loads that way.

 

Do the same for the other driver if the first one didn't install.

 

Paul

Occasional Advisor
Zenoxious
Posts: 6
Registered: ‎08-15-2011
Message 3 of 22 (124,337 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

Hi Paul,

 

Thanks for the quick response, I've already tried to manually install the drivers with no luck or at least windows couldn't detect it in the folder.

 

Hardware ID's:

PCI\VEN_8086&DEV_1C22&SUBSYS_2ABF103C&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_2ABF103C
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05

 

I've already tried the top one with no success, however, I tried again anyway, but still no joy.  I also tried the second one and again didn't have any luck.

 

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 4 of 22 (124,330 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

[ Edited ]

Hi:

 

From what I could find, the device is the Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 , which doesn't tell us much.

 

My proposed solution is to install the chipset driver.

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20019&lang=eng&OSVersion=Windows%207%...=

 

Paul

Occasional Advisor
Zenoxious
Posts: 6
Registered: ‎08-15-2011
Message 5 of 22 (124,326 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

Yeah that did the trick, I did consider installing the ultity, but i thought that the actual drivers from intels site would be enough and that the utility would fail just the same.

 

Thanks for the help.

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 6 of 22 (124,323 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

You're very welcome.

 

I was suprised the device wasn't installed with the native chipset driver package in Windows 7.

 

But if it wasn't the IMEI driver or the AMT driver, it had to be the chipset driver that would install it.

 

I'm sure the Intel chipset driver package is a newer version that what is on the Windows 7 installation disk.

 

The HP Pro 3300 being a new machine, the driver database in the Windows 7 installation CD didn't have that specific hardware ID, I guess.

 

Paul

Occasional Visitor
jrangel394
Posts: 1
Registered: ‎08-16-2011
Message 7 of 22 (124,309 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

Hello, I just purchased a new HP PRO 3300 MT, however I'm not planning to use Windows 7 and I want to downgrade to Windows XP....

All went fine, but actually I'm not able to find any Windows xp drivers for this machine...Can you please tell me where I can find the compatible driver list?

My office requires all the machines to be running on Windows Xp sp2.

Many thx and kind regards,

Richie
Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 8 of 22 (124,297 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

Hi:

 

It appears either HP is not supporting the Pro 3300 for XP or they haven't released the XP drivers yet.  They are probably out there somewhere.

 

My suggestion is to install XP on one machine, then post all the missing device details ID strings for each device and I will try and find the drivers. You can then make an image of the install or at least you will have the drivers to load on the other PC's.

 

Click on each missing device in the device manager, then click on the details tab. Post the top string of characters you see for each device. Those will ID the type and model of the device, and I can then begin the search for the applicable drivers.

 

Paul

Occasional Visitor
meconnen
Posts: 1
Registered: ‎01-07-2012
Message 9 of 22 (110,753 Views)

I Need HP Pro 3300 MT LAN Driver. for XPSP3

Paul, i think you solve my problem... I just purchased a new HP PRO 3300 MT,  I want to downgrade to Windows XP SP3....from Win 7. but  I'm not able to find any Windows xp drivers for this machine...[JUST I NEED LAN DRIVER ] Can you please tell me where I can find the compatible driver list?

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 10 of 22 (110,749 Views)

Re: I Need HP Pro 3300 MT LAN Driver. for XPSP3

Hi:

 

Since you didn't post the device details ID, for the network controller, I don't know which one you have.

 

It could be the Intel network controller or the Realtek one.

 

So without those ID's I can only guess on both.

 

Try this XP driver for the Intel NIC:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

For the Realtek NIC,. try the 7th one listed. WinXP, Win2K, Win2003 Auto Installation Program (SID:1477676)

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

 

Paul

Occasional Visitor
hppro3300
Posts: 2
Registered: ‎01-09-2012
Message 11 of 22 (110,623 Views)

Re: I Need HP Pro 3300 MT LAN Driver. for XPSP3

Hi Paul,

 

If I provide you strings now; can you find drivers for me?

 

Thank you.

 

Regards

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 12 of 22 (110,608 Views)

Re: I Need HP Pro 3300 MT LAN Driver. for XPSP3

Hi:

 

I will try. Go ahead and post the Hardware ID...

 

Paul

Occasional Visitor
hppro3300
Posts: 2
Registered: ‎01-09-2012
Message 13 of 22 (110,556 Views)

Re: I Need HP Pro 3300 MT LAN Driver. for XPSP3

Hi Paul,

 

I really appreciate this.

 

I wanted to ask that if there are more than one IDs then I should write all of them? As its hard to write all long IDS as I cant copy paste them; copy dsnt work on them.

 

Thank you.

 

Best Regards.

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 14 of 22 (110,553 Views)

Re: I Need HP Pro 3300 MT LAN Driver. for XPSP3

[ Edited ]

Hi:

 

That is a problem with XP. You have to manually type them. With Vista and Windows 7, you can copy and paste them from that screen.

 

All I need is the top line of the 4 lines listed for any device you are missing.

 

And I really only need the letters and numbers From PCI/VEN to the & sign.

 

For example...PCI\VEN_8086&DEV_1C22

 

If it is just the network controller then just type in that top line you see.

 

Paul

Occasional Visitor
abood57
Posts: 1
Registered: ‎07-19-2012
Message 15 of 22 (91,784 Views)

Re: I Need HP Pro 3300 MT LAN Driver. for XPSP3

THANKS ITS WORKING WITH ME                                YOU ARE GOOD                THANKS

Occasional Visitor
BruWee
Posts: 2
Registered: ‎05-01-2013
Message 16 of 22 (68,487 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

I have the same problem but I have an HP Compaq Pro 6300 Microtower. I tried the solution you posted here but it told me my workstation did not meet the system requirements. I'm at a loss as to where else to look.

 

Thanks for your prior support on this matter, hopefully you will be able assist me with this one. And hopefully HP will put the solution on their driver update.

 

Sincerely,

Bruce

Occasional Visitor
BruWee
Posts: 2
Registered: ‎05-01-2013
Message 17 of 22 (68,485 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

I forgot to mention I'm running Windows 7 Professional

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 18 of 22 (68,481 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

Hi, Bruce:

 

If you are missing the SMBus Controller on your 6300 Pro, then you need to install this driver.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

 

Occasional Visitor
GeraldNyerere
Posts: 1
Registered: ‎12-18-2013
Message 19 of 22 (40,838 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

Hi all,

 

I'm working on 3300 Microtower PC with an audio problem. It seems the problem may be with the missing SM Bus Controller driver. I have tried update the audio driver sp54014.exe and seem was fine.  I have tried also update SM Bus Controller with no success.

 

Any suggestion is very much appreciated.

 

 

Gerald.

--

Occasional Visitor
khmiller
Posts: 1
Registered: ‎04-24-2014
Message 20 of 22 (23,553 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

pavilion mod no: p7-1080t, i5-2500S, Intel HD Graphics 2000, pegatron 2AC2 1.02 mobo, bios AMI 7.03 

 

my machine was bogging down badly and i wanted to reinstall w/o original bloatware. 

 

clean install (w/o wiping recovery partition) using W7 64bit upgrade disc (not SP1), used OEM prod key from sticker on machine, had to activate by phone method (successful), installed all updates including SP1.  "SM Bus Controller" drivers remain missing.  all HP site suggestions fail.  Intel site fails:  "Intel Chipset Software Installation Utility (Chipset INF) - none detected / unknown or unsupported"

 

SM Bus Controller hardware id:

 

PCI\VEN_8086&DEV_1C22&SUBSYS_2AC2103C&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_2AC2103C
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05

 

I do have a complete backup on an external harddrive from before the re-install.  I also have recovery discs made via "HP Recovery Manager" utility.  this utiltiy is no longer on my machine since the re-install was "clean" from an upgrade disc rather than from recovery partition.  it remains unclear if i can download "HP Recovery Manager" from anywhere or whether the required drivers still exist in recovery partition or on the backup.  i may sound like i know what im doing - but it is really all a very slow blind groping about.  i remain confused about backups, disc images, ISOs, etc and what they actually contain and how to access just individual files in them.  i do not want to reinstall original OS w all its attendent bloat unless absolutely necessary.  this thread is the closest i have found to anyone claiming success w a similar problem.

 

any thoughts?  thx, kyle

Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 21 of 22 (23,534 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

Hi, Kyle:

 

Try this chipset driver from the s5-1250d which does have a driver for the H61 chipset.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-103327-1&cc=us&dlc=en&lc=en...

 

Paul

Occasional Visitor
sainiomr
Posts: 1
Registered: ‎06-16-2014
Message 22 of 22 (16,668 Views)

Re: HP Pro 3300 MT SM Bus Controller Driver Missing

Please all driverlink send to my mail id.

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