11-21-2011 03:11 PM - edited 11-21-2011 03:31 PM
I have a problem with minitiwer PC model HP Pro 3130 MT.
All of a sudden today after restart it stopped to show regular screen with HP Logo (with hand) in the center.
Now it just shows initialization information. Also in the BIOS setup if to go to "SystemIDs" menu it doesnt show the information about product.. no Product Number, No Serial Number.. nothing. just random symbols. Instead of a valid product number there is something like "PPPPPP-CCC#MMMMMMM"...
I've tried to flash BIOS with Firmware downloaded from HP product support page, but everything stays the same, it doesn't help.
Do you have any idea what the problem can be?
*added a photos of BIOS screen with described issue
01-18-2012 04:59 AM
I have the same problem, the equipment don't show the HP logo of Startup, the system W7 don't start and isn't posible reinstall the system, a screen say that the disks are not compatible with the computer.
01-21-2012 08:51 AM
I have the same problem. But I have installed 4 dims and only half of memory appears installed in the O.S.
Please I need Help.
01-30-2012 04:39 AM
To reenter system IDs you will need a tool named HPDMIFit - it is not commonly avaliable from HP since it is intended to be used by HP service partners. However, you can find it on the Internet from other sites.
But be careful when using it - besides SN/PN programming it is also used to turn on/off some features that may not be avaliable on your hardware.