05-22-2012 05:46 PM
I have an 8200 SFF but cannot open the access panel, it is model XY146ET and there is no sign of the solenoid lock being fitted but when I lift the handle the back of the unit bends in and the panel won't come off.
Even when not trying to open the panel the back of the computer now seems to be slightly bent in by just a couple of millimeters and I don't know if that is the cause of the problem or a result of trying to open it.
Any suggestions are welcome, I really don't want to damage the case so next stop is calling out an engineer it just shouldn't be that hard.
I don't have another machine to look at to see exactly how the lock works otherwise I might better able to understand just what isn't happening.
Any assistance would be much appreciated.