HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7 (208293 Views)
Occasional Visitor
attieswart
Posts: 1
Registered: ‎02-04-2013
Message 51 of 89 (6,189 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Dear Paul,

 

I have the same problem. Using Win7 Starter on DC7700S. the hardware IDs are

 

PCI\VEN_8086&DEV_2994&SUBSYS_2801103C&REV_02
PCI\VEN_8086&DEV_2994&SUBSYS_2801103C
PCI\VEN_8086&DEV_2994&CC_078000
PCI\VEN_8086&DEV_2994&CC_0780

 

thus the same as others above, but neither the regular install nor the manual install works. I get an error when trying to install manually. " This computer does not meet the minimum requirements for installing the software"  Any advice? Much appreciated.

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 52 of 89 (6,187 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi:

 

See if the IMEI driver for the 965 chipset from Intel works.

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=10895&keyword=Intel+Management+engine...

Occasional Visitor
ben1210
Posts: 2
Registered: ‎02-23-2013
Message 53 of 89 (6,110 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi,

 

I've read this thread and its solved my pci simple com problem - many thanks.

 

 

Thing is I think I have a related issue with a yellow exclaimation warning against the PCI Serial Port on Device manager. This wasnt solved with the sp50124 programe that slved the pci simple com 

 

My machine is a dc7700p running win7 32 bit, any advice greatly appreciated?

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 54 of 89 (6,105 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Occasional Visitor
ben1210
Posts: 2
Registered: ‎02-23-2013
Message 55 of 89 (6,097 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Thanks Paul!

 

This worked, problem solved.

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 56 of 89 (6,094 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

You're very welcome.

Occasional Visitor
SMDemers
Posts: 1
Registered: ‎02-25-2013
Message 57 of 89 (6,089 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

This worked for me, Paul! I did a manual install of the SP34743 driver and the device was recognized. Thank you for your persistence and hard work on this one.
Occasional Collector
Japont1
Posts: 1
Registered: ‎05-15-2013
Message 58 of 89 (4,620 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Dear Sirs.

 

I want to thank you all for this efforts to solve this annoying problem. I have the same trouble I took an old HP Compaq DC7700 and upgraded to Win 8 Pro. Everything seems to work fine except that are missig the following drivers:

 

1. Controladora Simple de comunicaciones PCI or PCI Simple Communications Controller

2. Puerto serie PCI- PCI Serial Port

 

I have run all the solutions described here. What else could be done?

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 59 of 89 (4,618 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi:

 

I recommend you manually install the drivers.

 

PCI Serial Port:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

PCI Simple:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Run the two files.

 

Go to the device manager and click on each device needing drivers. Click on the driver tab. Click on Update driver.

 

Select the Browse My Computer for Software method and browse to the driver folder that was created when you ran the above file.

 

Those files will be located in C:\SWSetup\sp34744 for the PCI Serial Port and sp34743 for the PCI Simple.

 

Make sure the Include subfolders box is checked and hopefully the drivers will install.

Occasional Visitor
NZCID
Posts: 2
Registered: ‎05-24-2013
Message 60 of 89 (4,582 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Greetings

 

This is a compaq NX8220

 

None of the drivers mentioned here work for this laptop even manually does not work.

 

 

Many thanks

 

 


 

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 61 of 89 (4,590 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi:

 

The nx8220 doesn't have any of that hardware.

 

Probably you need to install the modem driver or the TI card reader driver for Vista from the nx8220 support and driver page, if you are running W7, if there is a PCI simple comms controller needing drivers.

 

If that doesn't work, please post the hardware ID's for any devices that need drivers in the device manager.

 

If you don't know where to find the hardware ID, please read the info at the link below.

 

http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

Occasional Visitor
NZCID
Posts: 2
Registered: ‎05-24-2013
Message 62 of 89 (4,586 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hey that

 

I checked under the properties of the pci simple communications controller and it has no values listed at all.

 

So does that mean as you say this laptop has none of that hardware and I do not need to worry about it.

 

I also note it has the same issue with Mass Storage controller. It also has no values under the property section.

 

Many thanks

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 63 of 89 (4,578 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi:

 

You must be looking in the wrong place because those devices definitely have a hardware ID.

 

Please see if this driver installs both devices.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Frequent Advisor
wfejnieh2
Posts: 37
Registered: ‎07-22-2012
Message 64 of 89 (4,538 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

[ Edited ]

Greetings, Paul!

 

On the subject of HP dc7700 CMT Driver 'corruption'; I have a problem with my (dc7700) TSSTcorp CDDVDW SH-S223B with SB01 Firmware.  I tried to use a Seagate USB Backup Drive, and my computer assaigned it the same Drive letter as my DVD Writer.  On My Computer; the Drive (F:) had the DVD player and the Seagate USB drive both listed after Drive (F:).  I unplugged the Seagate from the USB, re-booted, went into F10 Setup and everything 'appeared' "O.K.".  Booting windows and checking the status of my DVD writer - "Windows cannot load the device driver for this hardware.  The driver may be corrupted or missing (code 39)".  I tried clearing CMOS, with a fresh system, and still had the problem.  The Device ID is:

IDE\CDROMTSSTCORP_CDDVDW_SH-S223B_______________SB01____________

\51303332354E373639384C4B4E4D504F20202020

 

I sure would appreciate your help in solving my 'corrupt' or 'missing' driver (code 39) - whatever that means - the system is still running Windows XP Professional, and all other devices listed under "System" - "Hardware" - weren't affected; just the DVD!

 

Kind Regards!     -Jeff

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 65 of 89 (4,534 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi, Jeff:

 

Sometimes that happens, and my recommendation is to first assign a higher drive letter to your usb storage drive using the disk management tool.

 

Once you have done that (if you have not done so already), use the Microsoft fix it tool first to see if that fixes the problem.

 

http://support.microsoft.com/mats/cd_dvd_drive_problems/

 

If that doesn't fix it outright, then try the manual fix by clicking on the link below, and then click to expand the instructions revealed under the "Let Me Fix it Myself" line.

 

http://support.microsoft.com/kb/982116

 

Best Regards,

 

Paul

Occasional Visitor
Dannymulvaney
Posts: 2
Registered: ‎06-07-2013
Message 66 of 89 (4,509 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

[ Edited ]

I have this problem everything is the same but i am running on windows 7 64-bit ultimate edition i have tryed the install of the chipset you provided (sp50124) and it wouldnt let me install or do anything with it manually or auto install. i have a graphics card installed that has a hd port and that allows audio but internally there is no audio and nethier of the two jacks work front and back and the mic ports dont work either.

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 67 of 89 (4,505 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

[ Edited ]

Hi:

 

If the device you are missing is the PCI Simple Communications Controller, you need to either auto or manually install this driver.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

The no onboard audio is easy to fix...

 

Boot up the PC and go into the bios by tapping the F10 key at the beginning of the HP welcome screen.

 

Go to the advanced menu and in the onboard devices section you will now find an onboard audio setting which did not exist when you only had the onboard video.

 

You will find the setting is on Disabled. Change the setting to Enabled. Save it there by hitting the F10 key and again when you exit (save settings and exit).

 

Upon reboot, your onboard audio will have returned.

 

The onboard audio setting came to be due to the fact that your video card has an onboard audio chip that supplies the audio to the HDMI out port.

 

Being that the PC is rather dated, and most video cards didn't have HDMI out ports back then, there were no provisions made to not have the onboard audio auto disable when the video card with an HDMI out port was installed.

 

So, the PC thought not only did you install a video card, but it also thought you installed an audio card too, and dutifully disabled both the onboard video and audio.

 

On my newer 8200 Elite CMT which is a direct decendant of the dc7700, dc7800, dc7900, Elite 8000, and Elite 8100, when I added my video card with HDMI out, the onboard audio did not get disabled.

 

The dc7800 does the same thing as yours.

 

Interestingly, when I installed a video card with HDMI out in my dc7600, the onboard audio did not get disabled.

 

Go figure.

Occasional Visitor
Dannymulvaney
Posts: 2
Registered: ‎06-07-2013
Message 68 of 89 (4,499 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Buddy I can't say how happy I am. After it installed it didn't do anything for me nothing really changed my headphones still  didn't work and it didn't reconise anything but when I enabled it everything now works so I am so so so happy now thanks.

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 69 of 89 (4,497 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

You're very welcome.

 

If you're happy, I'm happy.

Occasional Advisor
Bill_Yorker
Posts: 9
Registered: ‎08-16-2012
Message 70 of 89 (4,374 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Paul,

 

I tried using :

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

This isn't supported for Windows 7 so I can't install, if I point to the files manually then it loads the drivers but states it cannot start. Do I need to modify the inf to include Windows 7 info?

 

This is a DC7700 SFF running Windows 7 Pro SP1

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 71 of 89 (4,365 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi:

 

Are you missing the PCI Simple Comms Controller or the PCI Serial Port?

 

The driver you selected installs the PCI Simple Comms Controller and does not install the PCI Serial Port.

 

Installing the driver automatically or manually works without modding it and I wouldn't know specifically how to mod the inf file for that driver.

 

You can try the W7 HECI driver from the dc7800 and see if that one works to install the PCI Simple Comms Controller.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

If you are missing the PCI Serial Port driver, you need to auto or manually install this one.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

Occasional Advisor
Bill_Yorker
Posts: 9
Registered: ‎08-16-2012
Message 72 of 89 (4,364 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hello Paul,

I am missing the PCI Simple Comms Controller and when I use the driver above it ID's as the Intel Management Engine Interface but I get the cannot start device error with the Alert triangle on the icon.

 

I tried the 7800 you suggested and I get the same result.

 

This one driver is stopping me from deploying via SCCM 2012. :(

 

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 73 of 89 (4,362 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Sorry none of my suggestions are working for your dc7700.

 

At this point, I would not know what you need to do because as you can see, almost everyone is able to get that driver to work one way or the other.

Occasional Advisor
Bill_Yorker
Posts: 9
Registered: ‎08-16-2012
Message 74 of 89 (4,330 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Paul,

 

The DC7700 has ver 1,2,3 of the BIOS. If I use the above drivers on a ver 1 BIOS everything works fine. When I use the drivers on the ver 2 or 3 then it identifies the device as the Intel Management Engine but gives the Error code 10 cannot start.

 

Does that help identify where the driver issue might be?

Honored Contributor
Paul Tikkanen
Posts: 3,353
Registered: ‎04-11-2007
Message 75 of 89 (4,322 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi, Bill:

 

Unfortunately, I wouldn't know what effect the different BIOS versions would have on the driver since there is only one driver available for the PC.

 

Maybe a generic Intel series 3 chipset ME driver will work...

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19697&lang=eng&OSVersion=Windows%207...

 

 

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