HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7 (213047 Views)
Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 26 of 90 (11,884 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

[ Edited ]

Hi:

 

According to the device ID string you posted the missing device is an Intel(R) 537 Data Fax Voice V.92 Modem.

 

Try this one I have attached.  Unzip it and you will need to manually install it by browsing to the folder from the device in the device manager.

 

Paul

 

 

Occasional Visitor
graphicport
Posts: 1
Registered: ‎05-23-2012
Message 27 of 90 (11,549 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

I have a dc7700CMT with an exclaimation over my cpu in "devices" in Windows 7 (64). The driver that is not working correctly is "PCI Simple Communications Controller"

 

In the Details tab of the PCI SC Controller properties, the value under "Hardware Ids" is:

PCI\VEN_8086&DEV_2994&SUBSYS_2802103C&REV_02

PCI\VEN_8086&DEV_2994&SUBSYS_2802103C

PCI\VEN_8086&DEV_2994&CC_078000

PCI\VEN_8086&DEV_2994&CC_0780

 

Can anyone point me to a driver update that will eliminate this problem?

thanks....

Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 28 of 90 (11,547 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Occasional Visitor
xxgioxx11
Posts: 3
Registered: ‎05-23-2012
Message 29 of 90 (11,543 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

hi eveybody i miss the driver for the controller PCI simple communication m

PCI\VEN_1813&DEV_4000&SUBSYS_00000000&REV_02\4&3721BFB3&0&48F0

HP dc 7700p 

thanks in advice

Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 30 of 90 (11,539 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi:

 

The device is a PCTel : AMR V1.2 modem.

 

You can try the Windows 7 modem drivers for it from the dv7700's support page.

 

If they don't work, then you have an aftermarket modem installed, and you will have to find the drivers on your own because I can't find any drivers for that model.

 

Paul

Occasional Visitor
xxgioxx11
Posts: 3
Registered: ‎05-23-2012
Message 31 of 90 (11,557 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

[ Edited ]

i forget to say that my os is win xp home edition sp 3 thanks for the feedback :)

no problem for the  modem i removed it , now the last yellow mark is 

 serial port PCI

PCI\VEN_8086&DEV_2997&SUBSYS_2802103C&REV_02\3&B1BFB68&0&1

 

thank you very much for your help :)

Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 32 of 90 (11,552 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi:

 

You need to install this driver for the PCI Serial Port.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Paul

Occasional Visitor
xxgioxx11
Posts: 3
Registered: ‎05-23-2012
Message 33 of 90 (12,702 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

everything works fine now :) THANK YOU VERY MUCH FOR YOUR GREAT HELP :)
Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 34 of 90 (12,700 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

You're very welcome.

Occasional Visitor
edison1099
Posts: 1
Registered: ‎07-09-2012
Message 35 of 90 (12,507 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

I have formated my 'HP DC7700 Small Form Factor' recently  and loaded Windows 7, and as I don't have the original install and restore cds, I have been having issues with drivers.
The one I am missing is listed below(as it is shown in yellow in the device manager):
Other devices:
-PCI Simple Communications Controller

 

If I try to update the driver I get the message
The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver.

Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 36 of 90 (12,504 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Occasional Visitor
xenofon-1
Posts: 1
Registered: ‎07-17-2012
Message 37 of 90 (12,452 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Dear Paul,

 

i HAVE excactly the same problem, and system with  the first questionaire, mr potter. HP 7700 with windows 7 home premium and the PSI with excactly the same hardware id. 

 

The realtek found the speakers ok, but although i downleaded the chipset drivers you indicted, it can't see the PSI neither automaticaly nor manually

Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 38 of 90 (12,448 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Occasional Visitor
Insider
Posts: 1
Registered: ‎07-21-2012
Message 39 of 90 (12,393 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi Paul,

 

I have try`d al your solutions and unfortunately they didn't do the job for me.

PCI Simple Communications Controller problem remains.

 

I have a DC7700 convertible mini tower

Windows 7 Ultimate 64bit

 

same problem as beginning of topic with the same id`s as the Potter,

however the problem stays.

 

Any suggestions,

 

kind regards...

Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 40 of 90 (12,386 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi, Insider:

 

Did you try this driver?

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

If that doesn't work, run this one again but then try the manual method of installation.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=vc-876...

 

Go to the device manager and click on the PCI Simple Comms Controller. Then click on the driver tab. Click on Update Driver. Select the "Browse My Computer for Software" method and browse to the installation folder that was created when you ran the driver file.

 

That folder will be located in C:\SWSetup\sp50124. Make sure the Include Subfolders box is checked and hopefully, the driver will install that way.

 

Paul

Frequent Visitor
salman_afzal
Posts: 1
Registered: ‎10-30-2012
Message 41 of 90 (11,847 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi Paul,

 

I have the same problem. I have same Hardware Ids and then I downloaded and install this software you specified (sp50124.exe). but it shows me error message like "This Computer does not meet the minimum requirements for installing this software". Snap shoot of error message dialoge is attached. and Hardware Ids are below. can you please help me regarding this issue. Thanks.

 

PCI\VEN_8086&DEV_2994&SUBSYS_2801103C&REV_02
PCI\VEN_8086&DEV_2994&SUBSYS_2801103C
PCI\VEN_8086&DEV_2994&CC_078000
PCI\VEN_8086&DEV_2994&CC_0780

Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 42 of 90 (11,844 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi, Salman:

 

See if this driver from Intel works for you...

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=11559&keyword=Intel+Management+Engine...

 

If not, try manually installing the other driver (sp50124) from the device and browse to the installation folder that was created when you ran the file.

 

Paul

 

 

Occasional Visitor
satyagupta
Posts: 1
Registered: ‎11-07-2012
Message 43 of 90 (11,747 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

And here is mine :( 

 

PCI\VEN_8086&DEV_1E3A&SUBSYS_1855103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_1855103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

 

I have HP ENVY 4 1002TX

Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 44 of 90 (11,744 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi:

 

Below is the link to the driver you need for your Envy 4:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104452-1&cc=us&dlc=en&lc=en...=

 

Paul

Occasional Visitor
cfrogutah
Posts: 1
Registered: ‎11-14-2012
Message 45 of 90 (11,677 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi Paul~

 

I am having the same problems as the others in this thread.  I have tried all of the suggested fixes in the thread, but I am still having the "pci simple communications controller" showing the exclamation in device manager.  One thing that I have noticed in the thread is there isn't a mention of "vPro."  I have this on my machine, would this make a difference in fixing the pci error?  Below is the information for the hardware id's for my machine.  Thanks for the help in advance. 

 

PCI\VEN_8086&DEV_2994&SUBSYS_2801103C&REV02

PCI\VEN_8086&DEV_2994&SUBSYS_28011032C

PCI\VEN_8086&DEV_2994&CC_078000

PCI\VEN_8086&DEV_2994&CC_0780

 

 

Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 46 of 90 (11,674 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hi:

 

vPro shouldn't matter.

 

One of the drivers I posted should work. This one especially should work-even if you have to install it manually.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Paul

Occasional Visitor
charles97
Posts: 1
Registered: ‎11-19-2012
Message 47 of 90 (11,630 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Hello.

 

I have the same hardware signature as previously listed.  I am using a dc7700 SFF desktop.

 

PCI\VEN_8086&DEV_2994&SUBSYS_2801103C&REV_02
PCI\VEN_8086&DEV_2994&SUBSYS_2801103C
PCI\VEN_8086&DEV_2994&CC_078000
PCI\VEN_8086&DEV_2994&CC_0780

 

However, I am on Windows 8 Enterprise.  None of the links in this page has worked.

sp56720, sp50124 both end up giving me the message that

"this computer does not meet the minimum requirement to install the software".

 

sp34743 gives me the message that "this operating system is not suported".

 

when I manually update the drive for "Simple Communications Controller" by pointing to c:\swsetup (all 3 of the above drivers are located there in the respective spxxxxx folders), it recognized the device as Intel Management Engine Interface, but says "This device cannot start Code 10".  After that, the device shows up under System Devices, Intel Management Engine Interface" but has a yellow alert on it.

 

So far nothing I've tried works yet.

Charles

 

 

Regular Advisor
Nikhil_HP
Posts: 144
Registered: ‎11-15-2012
Message 48 of 90 (11,626 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

From what I know, there is no full hardware support for windows8 as of now for dc7700. When the drivers are released, the same will be available on hp.com

HP Service Media Library
http://h20464.www2.hp.com/index.html
Honored Contributor
Paul Tikkanen
Posts: 3,368
Registered: ‎04-11-2007
Message 49 of 90 (11,624 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

No W8 drivers will be released for any PC purchased prior to October 1, 2011.

 

http://www8.hp.com/us/en/ad/windows-8-offer/about-upgrading.html

Occasional Visitor
asad242
Posts: 1
Registered: ‎01-01-2013
Message 50 of 90 (11,420 Views)

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

im facing with this problem after updating my drivers.

PCI\VEN_8086&DEV_2994&SUBSYS_2803103C&REV_02

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