HP 8000 Elite SFF - Audio Device drivers (7912 Views)
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Occasional Visitor
robd33436
Posts: 3
Registered: ‎05-24-2010
Message 1 of 5 (7,912 Views)

HP 8000 Elite SFF - Audio Device drivers

I've loaded Windows XP on my 8000 Elite. I have all the updates installed and I've installed all the drivers off the site, including the UAA driver followed by the Realtek driver. In device manager, I have 4 devices labeled as "Audio Device on High Definition Audio Bus" with the following Device ID: VEN_10DE&DEV-000B. I can't seem to get drivers loaded for these devices. I've also tried the drivers directly from Realtek to no avail. Any idea where I get the the drivers for these? A google search and an HP search haven't turned up any results for me. I also have 1 other device labeled: PCI Serial Port. Device ID: VEN_8086&DEV_2E17. Any help would be greatly appreciated.
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Honored Contributor
Paul Tikkanen
Posts: 3,320
Registered: ‎04-11-2007
Message 2 of 5 (7,896 Views)

Re: HP 8000 Elite SFF - Audio Device drivers

Hi:

 

Did you load the chipset driver first?  In not, I recommend you do.

 

I like to use this website for finding unknown devices:

 

http://www.pcidatabase.com/

 

I could not pinpoint your  first device (I think it is the TPM because the hardware ID search lists it (000B)and the computer has one, but the second one appears to be the Intel PCI Serial Port. That is why I am asking if you installed the chipset driver.

 

Reboot after each driver install.

 

I would also install that Intel Active Client Manager HECI Device Driver right below the chipset driver.

 

So: to recap:

 

Install the chipset driver (Install first):

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Then install the HECI driver:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Then the TPM driver:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

And for good measure, install the Intel Advanced Host Controller Interface (AHCI) Driver:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Paul

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Occasional Visitor
robd33436
Posts: 3
Registered: ‎05-24-2010
Message 3 of 5 (7,891 Views)

Re: HP 8000 Elite SFF - Audio Device drivers

Hi Paul. Yes, I've installed all 4 of those with a reboot between each install. I just tried it again to be sure and it's the same thing. Those 4 devices are still missing drivers for some reason.
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Honored Contributor
Paul Tikkanen
Posts: 3,320
Registered: ‎04-11-2007
Message 4 of 5 (7,883 Views)

Re: HP 8000 Elite SFF - Audio Device drivers

I'm stumped...OK. Time to play hard ball...

 

Go into your device manager, click on each unknown device one at a time, and in the details tab you will see a list of characters.

 

Look for the VEN and DEV id #'s. You don't need the whole string:

 

For example:

 

PCI\VEN_8086&DEV_10BD--All the characters before the &SUBSYS should do it.

 

Ven= Vendor and DEV = Device.

 

Then plug those numbers into appicable boxes on this website and see if it has the missing device in its database:

 

http://www.pcidatabase.com/

 

In my example to see how it works, plug in the 8086 into the "Vendor" box and plug in the 10BD into the "Device" box. If you click on the device search you should hopefully come up with the missing device.

 

In the example I posted, you will find it is the Intel 82566DM Gigabit Ethernet Adapter because it is the only device listed that matches both the vendor ID and the device ID.

 

Hopefully you will be able to find the manufacturer and device for each of your missing hardware elements.

 

The just go back to your HP driver download page for the 8000 Elite and find the drivers for your missing devices.

 

Good luck!

 

Paul

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Occasional Visitor
robd33436
Posts: 3
Registered: ‎05-24-2010
Message 5 of 5 (7,862 Views)

Re: HP 8000 Elite SFF - Audio Device drivers

Paul thanks for the help. Unfortunately I wasn't able to find out what kind of device it was on that site other than to determine it was a Nvidia product. Fortunately I was able to get a hold of the CDs that came with the system let device manager search for them. It found them to be a device called "nvidia high definition audio" The PCI device was "Intel Active Management Technology - SOL. Looks like I'm all set. Thanks again.
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