05-24-2010 09:11 AM
05-24-2010 10:13 AM
Did you load the chipset driver first? In not, I recommend you do.
I like to use this website for finding unknown devices:
I could not pinpoint your first device (I think it is the TPM because the hardware ID search lists it (000B)and the computer has one, but the second one appears to be the Intel PCI Serial Port. That is why I am asking if you installed the chipset driver.
Reboot after each driver install.
I would also install that Intel Active Client Manager HECI Device Driver right below the chipset driver.
So: to recap:
Install the chipset driver (Install first):
Then install the HECI driver:
Then the TPM driver:
And for good measure, install the Intel Advanced Host Controller Interface (AHCI) Driver:
05-24-2010 12:14 PM
05-24-2010 12:50 PM
I'm stumped...OK. Time to play hard ball...
Go into your device manager, click on each unknown device one at a time, and in the details tab you will see a list of characters.
Look for the VEN and DEV id #'s. You don't need the whole string:
PCI\VEN_8086&DEV_10BD--All the characters before the &SUBSYS should do it.
Ven= Vendor and DEV = Device.
Then plug those numbers into appicable boxes on this website and see if it has the missing device in its database:
In my example to see how it works, plug in the 8086 into the "Vendor" box and plug in the 10BD into the "Device" box. If you click on the device search you should hopefully come up with the missing device.
In the example I posted, you will find it is the Intel 82566DM Gigabit Ethernet Adapter because it is the only device listed that matches both the vendor ID and the device ID.
Hopefully you will be able to find the manufacturer and device for each of your missing hardware elements.
The just go back to your HP driver download page for the 8000 Elite and find the drivers for your missing devices.
05-25-2010 05:56 AM