07-30-2007 10:52 PM
I have used HP Backup and Recovery Manager to create an entire disk backup on local drive, now that all my programs are installed and work perfectly.
I was a little bit surprised that no information is given concerning the size this backup is going to take or where it is stored. Seems like it not even possible to save it on a bootable set of CDs or DVDs. So...
Now this backup takes all the space on my hard drive (basically more than half), so I need to remove it and make a backup on the network instead. I have read in the administrator guide p.13:
"There is a locked down folder at C:\System Recovery where the Entire Drive Backup is stored, and you can not use HP Backup and Recovery Manager in Windows to remove the backup if necessary. Therefore, if you accidentally make an Entire Drive Backup on the local drive, and you then attempt to create another EDB on top of it, if there is not enough space in the partition, the EDB process aborts, and you cannot delete the old Entire Drive Backup from the C:\ drive."
Well, thank you, for the description of the situation, but what is the solution for that?. I can't even find any locked down folder called C:\System Recovery which I could perhaps "erase manually".
I have found other threads concerning this topic, but none of them seems to have any answer.
So I guess I need your help, thank you in advance!
01-06-2008 11:58 PM
Unfortunately HP support on the phone couldn't give me any answer at first, and then they told me that I had to restore the system to factory settings, which I did a couple of weeks ago.
Here is the email they sent me in the end:
"Hi,Regarding Your problems with backup files saved on the C: partition:
The only way delete or even detect such files is using HP Backup and Recovery applet.
After You open that window You should select "Expert mode" and in there make Your choice - edit previous backups.
Hopely You are able to remove/delete previous files using this method, if not - the next step is total system recovery."
This method only shows the system backups, but not the entire drive backups which are in the hidden and locked partition. It is not possible to access it through DOS either (or during the startup process (BIOS?)).
I am really sorry I can't help you any further, this is so annoying!
If you find any solution I am still interested!
01-07-2008 02:30 AM
I have a related question... How can I permanently turn off the HP warning message about Backup/Remind me later which appears at the middle of the screen every week ? The dialog allows me to change the frequency of the message (weekly, monthly etc) but not actually turn it off so it doesn't appear at all. I have tried contacting HP but got no reply, so perhaps you can help ? I have to correct this on 6 identical system (HP Compaq DC5700 SFF)at an installation this week.
01-11-2008 12:21 AM
I am sorry I don't remember how I did this. - Actually I am running a program to control which applications run at startup so I can block all these automatic reminders-update-system tray icons which are automatically installed and slow down the startup process.
My program says that the location of the file is:
I guess if you edit the STRCDC.ini file in this directory with wordpad or notepad and change the
and save it, it should disable the reminder.
Actual configuration (make a copy of the STRCDC.ini -> STRCDC_original.ini just in case it doesn't work)
StartTime=00000000 - 000000
Hope this helps!
01-12-2008 11:19 PM
Start -> All Programs -> Open HP Backup & Recovery Manager.
You should have 4 choices here, the forth choice will say, Remove Recovery Partition, or something to that effect. Click it and follow the prompts.
It is very important to do it this way, or you will get error messages every time you turn on your computer.
The other option is to get some HP recovery disks (about $10 in the US) and do a fresh reinstall. The HP Backup and Recovery Manager is a supplemental CD and you do not have to use it to perform a good installation of your operating system, so don't use it.
01-23-2008 08:49 PM
I lost more than HALF of my HDD Free space b/c of this crummy software and I've tried searching the drive, even for files of a certain large size yet none are found?!
I first created a recovery point and then a set of CDs/DVDs. Later, when I added more software and edited some configs for the user, I could not update the Recovery Point from there (it won't let you make a new set of CDs/DVDs), so I made a FULL backup, but chose "Local drive" by mistake (thinking that would let me choose a path). I waited for that to finish and then ran it again to "On another drive" but when I look for the same files (by name or size or anything) on the C:\ drive for removal, they're NOT THERE? THere's no files there large enough to be the full backup that stole my HDD free space?!
I have a Recovery Partition with that locked file/folder on it - "HP_RECOVERY (E:)" which has E:\RECOVERY (Locked) and E:\NetUserDiff.lst on it, but it is only ~4GB and has nothing to do with the loss of my C:\ free space. It's been there since that first "REcovery Point" I Created and has not chanegd sicne either of the FULL Backups were run...
IS ANYONE FROM HP LISTENING - DO *THEY* EVEN HAVE A CLUE????
01-23-2008 09:02 PM
The Recovery Points ARE NOT THE SAME as the FULL BACKUPS.
Looking at my situation, I *can* see and delete the first (only) recovery point that I originally made in HP B&R Mgr, but NOWHERE can I find and delete a FULL BACKUP made to the "Local drive." The only reason that I can delete the one made "On another drive" is b/c the drive I used was empty and HP B&R Mgr's Full Backup option made the following files (none of which show-up in C:\ for me to be able to remove?!):
01-23-2008 09:39 PM
So, THAT *IS* where this bloated backup is hiding, but HP not only refuses to give you any way to REMOVE IT (WT
I'm uninstalling this CR*P IMMEDIATELY!
01-24-2008 12:47 AM
If you uninstall this TRASH software, then it removes (merges back into C:\, that is) any partition that it created ("HP_RECOVERY") and empties the "C:\System Recovery" folder -AND- unlocks it (although it's STILL HIDDEN). After the post-uninstall reboot, your C:\ drive is back to where it should be *AND* you can go into a command prompt and to C:\ and then rmdir "System Recovery" and it's GONE (for GOOD)!
Then, you can go buy some legitimate backup software!
HOWEVER, for the truly masochistic, some words of wisdom...
If you try to REINSTALL (v2.4.1; from Restore CD -OR- download) and choose to also create a new recovery partition and such (the second, optional checkbox during install), it will reboot and then FAIL to do so (Huh? Good grief, do you TEST this trash before you bundled it, HP?!) and then uninstall right after (with no option to NOT do so)!
You have to reinstall without checking the second box for it to stay at all and then you lose all of the "recovery point" options. I tried again, using v2.4.3 instead (download), but this version doesn't even provide the "recovery point" options during install and goes right to installing and rebooting and then only allows for entire disk backups (did NOT try to do one on "Local drive" - only "On another drive" to see if that would still work, and it does), or partial backups or restores, which also means there's no more "Expert" button.
Needless to say, I uninstalled all of it again, after seeing what would happen.
All you had to do was allow users to clean-out/recycle the "C:\System Recovery" area or at least make it less useless and dangerous.
05-06-2008 09:39 PM
No one can explain it to me. I've called HP twicw, but they can't find a solution. I made the backup onto a external drive and the files are there. I just can't get passed those 11%. Does anybody know of another program that can get into these ".IPN" files and retreive files one by one?
Is that possible?