Deskpro EP/SB Series (bios Issue) (186 Views)
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Occasional Visitor
CA1221817
Posts: 2
Registered: ‎12-08-2004
Message 1 of 6 (186 Views)

Deskpro EP/SB Series (bios Issue)

I've been trying to update the bios on this machine and I keep getting product id is invalid. I've been downloading the what I thought may be the correct image but get problems galore. Can some assit me PLEASE. Model number is DPEP P500/10/64/W5c
HP Pro
HpBiosGuy
Posts: 1,162
Registered: ‎11-24-2004
Message 2 of 6 (186 Views)

Re: Deskpro EP/SB Series (bios Issue)

Hi Eddie,

I am a little unclear on which one you need as well. What is your current ROM Family? This can be determined by going into F10 Setup and checking the System Information, I beleive.

If you have the 686T2 family, use this ROM:
http://h18007.www1.hp.com/support/files/Deskpro/us/download/10375.html

For the 686T1 family, use this ROM:
http://h18007.www1.hp.com/support/files/Deskpro/us/download/7231.html

For the 686J1 family, use this ROM:
http://h18007.www1.hp.com/support/files/Deskpro/us/download/8979.html

Hope this helps,
Scott
Thanks,
HpBiosGuy

I am an HP Employee.
Honored Contributor
BR715467
Posts: 292
Registered: ‎11-03-2002
Message 3 of 6 (186 Views)

Re: Deskpro EP/SB Series (bios Issue)

Hi
Can't tell exactly which one you need from the info given. Try pressing F10 as the PC boots to enter setup then choose file, system information, this lists the ROM family it's most likely 686J1 or 686T2.
Link for 686J1:
http://h18007.www1.hp.com/support/files/Deskpro/us/download/8979.html
Link for 686T2:
http://h18007.www1.hp.com/support/files/Deskpro/us/download/10351.html
Honored Contributor
Steven Hauk_1
Posts: 9,770
Registered: ‎10-20-2002
Message 4 of 6 (186 Views)

Re: Deskpro EP/SB Series (bios Issue)

Occasional Visitor
CA1221817
Posts: 2
Registered: ‎12-08-2004
Message 5 of 6 (186 Views)

Re: Deskpro EP/SB Series (bios Issue)

Thank You, I was able to resolve my problem with your inputs, the rom version was 668t2...THANKS A MILLION...
Occasional Visitor
hronn
Posts: 1
Registered: ‎12-09-2004
Message 6 of 6 (186 Views)

Re: Deskpro EP/SB Series (bios Issue)

hi please explain what means this and step by step inform me this is for upgrade BIOS



Refer to the remote utility documentation for instructions on creating a Remote ROM Flash job to flash the System ROM on target PCs on the network.

thanks
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