01-14-2009 11:56 PM
I have been looking for audio drivers for Compaq dc7800 Convertible Minitower PC for quite some time, it is difficult as I am bound to be running Windows XP 64bit Professional. I have contacted support directly and they could only apologize for the inconvenience that no drivers are supplied for this operating system.
So, as a last resort, I'm wondering if anyone out there is in the same situation or similar, and has found a third-party driver or something that could fit? Maybe for another workstation model with similar specs?
Just in case, I supply the audio information from my motherboard specs:
Model : HP (ICH9) HD Audio Controller
Revision : A3
Type : HD (High-Definition) Audio
Version : 1.00
Number of In / Out / Bi-Directional Streams : 4 / 4 / 0
Number of Serial Data Streams : 1
Model : Analog Devices 1884h
Revision : A1
Version : 1.00
Audio Channels : 6
best regards, Tor
Solved! Go to Solution.
01-15-2009 07:33 AM
What service pack level are you using? Do you have the UAA high-definition audio support installed? This is included SP3, but can also be downloaded separately.
I am an HP Employee.
01-15-2009 08:59 AM
01-16-2009 05:09 AM
Scott: I am running "Version 2003, Service Pack 2."
Rich: I have already tried the link that you provided for UAA XP SP2, I have found it in other forum posts and it does not work for x64, it simply gives the message "OS not supported, Installation cancelled". The first link is new to me but gives me the message "The audio driver files do not support your computer hardware".
I have also tried this fix, which is alledgedly for XP x64:
but the installer here tells me that "Setup has detected that the service pack version of this system is newer than the update you are applying, no need to install this update " :P
01-16-2009 05:49 AM
01-16-2009 05:53 AM
In XP, you can look up the device name in the device manager.
Control Panel > System (icon) > hardware (tab) > Device Manager
If there is a yellow mark right click it, select Properties, Details tab...
You Will find a string like this one:
copy and paste the entire string and post it here on HP site .... (copy CTRL-C and PASTE CTRL-V)
VEN_ is the vendor and DEV_ is the device model number ...
with that string we can get you the proper driver.
IF you do not see a Details tab:
To configure Device Manager to show details:
Click Start , click Run , type cmd.exe , and then click OK.
and then press ENTER.
and then press ENTER
01-16-2009 06:24 AM
Here's my four yellow devices, I'm guessing the last one is the audio:
01-16-2009 07:02 AM
INTEL(R) ACTIVE MANAGEMENT TECHNOLOGY - SOL
serial on lan..
INTEL(R) MANAGEMENT ENGINE INTERFACE
INFINEON TRUSTED PLATFORM MODULE
try this one
SOUNDMAX INTEGRATED DIGITAL HD AUDIO
try this one
I see that you do NOT have the UAA listed and it may not be needed for XP64.
If it is needed, try this one...
If after all this it still does not work, it may be wiser to purchase a $20 sound card that will work with XP 64.
01-16-2009 07:39 AM
well anyways, thanks a lot for your help, you really put a lot of effort!
I am very curious of how you found out the models of my hardware only by looking at the description string. Is there like a central database somewhere?
01-16-2009 09:03 AM
8086 is the vendor code and the device is 29B7.
You can look a lot of these up for free on the internet. These are the same codes that drivers look at when they are loaded.
Sorry, couldn't be more help...