Re: DC5800 Minitowers with DVD-ROM drives (120 Views)
Occasional Visitor
Posts: 1
Registered: ‎03-23-2011
Message 1 of 2 (120 Views)

DC5800 Minitowers with DVD-ROM drives

We have a fleet of DC5800 minitowers with DVD-ROM (not RW)drives. Currently I have two DVD-ROM drives that pop out during the boot process (before Windows loads). One of them is a replacement drive that HP sent me for a drive that exhibited this behavior. I know the issue is not a Windows issue, as I can put the drives in other machines and they exhibit the same behavior.

I also have another drive that has now stopped recognizing any media inserted.

My question is - has anyone else had these issues with DC5800 machines? The last time I called HP they ran me through a wringer - I'm not looking forward to going back to them with 3 more DVD-ROM drives with issues.
Honored Contributor
Posts: 1,126
Registered: ‎01-03-2005
Message 2 of 2 (120 Views)

Re: DC5800 Minitowers with DVD-ROM drives

What kind of results have you had with OEM drives purchased from your local computer store (not HP provided)?
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