Blue screen "The system BIOS Image is corrupted." (2165 Views)
Reply
Occasional Visitor
Steve Spires
Posts: 2
Registered: ‎11-17-2006
Message 1 of 4 (2,165 Views)

Blue screen "The system BIOS Image is corrupted."

Hi. I'm a teacher in southeast Louisiana. I was working on some documents when my computer (HP Compaq DC7600) froze. When I restarted, I got a blue screen with the message: "Bootblock Emergency Recovery Mode. The system BIOS Image is corrupted."

What can I do to fix this?

Thanks,
Steve
Honored Contributor
John Kirk
Posts: 4,061
Registered: ‎01-20-2003
Message 2 of 4 (2,165 Views)

Re: Blue screen "The system BIOS Image is corrupted."

Steve

See this document for recovery with the Boot Block:

http://h20000.www2.hp.com/bizsupport/TechSupport/CoreRedirect.jsp?redirectReason=DocIndexPDF&prodSer...

See page 39 and/or search the document for "boot block".

Hope this helps.

John K.
Occasional Visitor
Steve Spires
Posts: 2
Registered: ‎11-17-2006
Message 3 of 4 (2,165 Views)

Re: Blue screen "The system BIOS Image is corrupted."

John,

I downloaded the pdf file you suggested and read the information listed under "boot block." Then, I went back to the Compaq and did as it suggested. Still nothing changed. I still have a blue screen with the same dialogue.

Below it stated: "Please insert removable media containing a system BIOS Image File and cycle the power on the system. A system BIOS Image file may be uptained from http://www.hp.com."

I have two questions from this. First, what does it mean "cycle the power on the system?" And secondly, do I have to download the BIOS image file from the website or is it on the installation disk?

Thanks for your help,
Steve
Honored Contributor
John Kirk
Posts: 4,061
Registered: ‎01-20-2003
Message 4 of 4 (2,165 Views)

Re: Blue screen "The system BIOS Image is corrupted."

Steve

Cycle power means turn the computer off, power down all the way, and then turn the computer back on again. If you push and hold the power button for a few seconds the computer will turn off then wait a couple of seconds and push the power button to turn the computer back on.

I don't know for sure but I don't think the BIOS image is on the Restore CD. It would need to be downloaded from the support website. This is a link to the latest BIOS for the dc7600 models. Follow the instructions to download the file, create a floppy and flash the BIOS.

http://h18007.www1.hp.com/support/files/hpcpqdt/us/download/23450.html

Hope this helps.

John K.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.