02-25-2009 06:42 AM
I have a D500 with the stock AGP card. I want to use a new ATI 7500 PCI card instead, but I can’t get it to work.
I have installed the graphics card, but I get no display on it when I connect my monitor. It doesn’t matter if I boot with the PCI card connected to the monitor, or if I moot to XP and move the cable over. Nothing on the PCI card.
I did notice that XP has detected the PCI card and has loaded the drivers for it successfully.
I have a replacement drive without the Compaq BIOS utilities, but in checking around, there doesn’t appear to be anything there anyway.
I even removed the stock AGP card hoping that the PCI card would “take over”, but the PC wouldn’t boot and I only got some beeps on power-up.
Any ideas? I have the 686Y2 v2.11 System ROM version and the Intel P4 2Ghz processor.
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02-25-2009 01:09 PM
Unfortunately, I can't get into the BIOS as this is a replacement hard drive and it doesn't have the BIOS utilities loaded. Pressing F10 at boot doesn't do anything.
I did use the HP BIOS deployment utility and I didn't see an option for turning off the AGP video.
I may be able to set PCI/AGP boot selection to PCI, but I don't know if I have this option either. I'll look tonight.
02-25-2009 09:31 PM
The beeps without the AGP card meant that the computer did not detect a graphics controller. The absence of a display from the PCI card would indicate to me that the computer doesn't recognize that graphics graphics controller but Windows detects it as a device of some sort.
The first thing I'd try is to clear the CMOS, insert both cards and attempt to boot up.
02-27-2009 06:30 AM
I can't get into the BIOS utility via F10 at all.
This is why I assumed that the utility was on a hidden HD partition as pressing F10 doesn't go to the utility.
If I reset my CMOS and boot up, I am expecting that I'll need to go into the BIOS to do the basic configuration, and if I can't, I may be stuck without being able to boot at all.
If I reset the CMOS, why wouldn't I just boot with the new PCI card in the PC? I don't need the original AGP card at all.
02-27-2009 06:40 AM
There is a CMOS button inside your PC.
Press it to reset the CMOS.
say thanks with HP POINTS
02-27-2009 06:51 AM
If the CMOS is cleared and the computer's settings will be returned to their defaults, which should make the computer behave correctly. You then wouldn't need to get into the setup to change anything.
As for the F10 issue...check carefully on the screen for the timing of when to press the button. Also...if you have any added drives or external devices, disconnect them.
02-27-2009 01:13 PM
So you're saying that when i reset the CMOS I DON'T need the AGP card any more or that I'll ALWAYS need it in there just that I won't have to use it?
I am curious if I have 2 graphics cards installed - 1 the standard AGP card and 1 the new PCI card how would the BIOS know which one to send the video to?
02-27-2009 03:38 PM
Based on the way your computer reacted when you didn't have an AGP card installed, I think you need to leave the AGP card in place, even though you don't plan to use it. Your computer is checking for an operational AGP graphics controller as part of its POST.
Your computer's default CMOS settings should have a priority for the graphics controllers to select which one is the boot device. We don't know yet whether it will be the PCI card, or if the computer will recognize the card at all. If the computer just won't recognize the card, that isn't always something that can be solved...but clearing the CMOS would be your best hope in a case like that.
If clearing the CMOS and installing both cards causes both to be recognized but the AGP card remains the boot device, you'll certainly need to get into the setup utility to have any hope of changing that. That said, this computer is meant to have an AGP graphics controller and you'd get the best performance from a decent AGP card rather than a PCI card.
02-28-2009 06:21 AM
I think I have it working now. Here is what I did:
1. Resetting the CMOS didn't do anything wonderful on its own that I could see, but...
2. I couldn't get into the BIOS utility because my wireless keyboard wasn't sending the F10 properly. Changing to a wired keyboard let me get into the BIOS utility.
3. I was able to see that the BIOS recognized both the stock nVidea AGP card and a PCI VGA card. I selected the PCI card to by PRIMARY and disabled the AGP card. Saving and rebooting did not activate the AGP card on boot however. I still needed to use the AGP card.
4. From within XP, I was able to use the PCI card as a secondary display and after this was able to use the PCI card. After that, I was able to select the PCI card as the primary display.
It doesn't look like I'll ever be able to remove the AGP card, but at least the new PCI card is usable within XP.
Thanks for your help.