AR954AA (DC7900 PCI Riser Card Compaq) dosen't fit (892 Views)
Reply
RTo
Occasional Visitor
RTo
Posts: 1
Registered: ‎01-06-2011
Message 1 of 2 (892 Views)

AR954AA (DC7900 PCI Riser Card Compaq) dosen't fit

Hello
I have a DC7900 SFF (FU037ET) and need to build in a PCI-VideoCard, so i bought (repeatedly by different suppliers) the following Part: AR954AA (DC7900 PCI Riser Card Compaq).
The problem now is, that the rear panel doesen't fit (see the attached Picture).
Swisspart.ch also couldn't deliver any suitable rear panel. I look already since 1 year for the fitting part and hope that you can help me.
Thanks and BR
Richard

Please use plain text.
Neighborhood Moderator
DaGuru
Posts: 163
Registered: ‎01-04-2006
Message 2 of 2 (848 Views)

Re: AR954AA (DC7900 PCI Riser Card Compaq) dosen't fit

Hi Richard,

 

I can see where your having trouble.  A picture really is worth 1000 words. :)

 

The best way to approach this would be to contact HP Customer Support and open a case and then request the case to be elevated to 3LS where this type of problem can be dealt with appropriately.  Please refer to this picture when you speak to the support agent to help explain the problem.

 

Thank you for bringing attention to this.

 

/Dennis

 

---------------------------------------------
I work for HP, but my posts and replies are my own.
Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation