06-09-2011 07:59 AM - last edited on 09-22-2013 07:51 PM by Maiko-I
We are having issues with one single driver on our new 8200 Elite SFF's. It is a PCI serial Port. Here is the HW ID's
This thing has been whooping me all morning. Any Ideas? Thanks
P.S. This thread has been moevd from Archived Desktops and Workstations Boards > Windows based to Business PCs - Compaq, Elite, Pro. - Hp forum moderator
06-09-2011 09:55 AM
06-12-2011 12:59 PM
I believe it's related to Intel AMT SOL, but can't figure out what to install to get it to detect.
Here's the information from a program named Double Driver when run on the 64 bit install.
< Intel(R) Active Management Technology - SOL >
Setup Information: oem35.inf
Setup Section: ComPort.NT
Hardware ID: pci\ven_8086&dev_1c3d&cc_0700
06-12-2011 01:06 PM
I googled "intel amt 22.214.171.1249 hp". That took me to a Lenovo document with install instructions, referencing a file named c5amt10us17.exe. I could only find this file on the Lenovo japanese site, but it fixed the problem. I just had to download and run it, then have Windows look in the C:\SWTOOLS\drivers\amt\Intel\Drivers\SOL folder for the driver.
Here's the link to the file:
07-06-2011 11:47 AM - last edited on 07-06-2011 10:09 PM by RASHMI
This looks like HP's official link. Thanks for the research on this, it's a disappointed that this isn't easier to find by the Model. http://goo.gl/G18kc
08-25-2011 04:35 PM
All you should need to do is manually install this driver, and it should load your AMT device:
Run the executable. It may or not install. If it doesn't install automatically, click on your missing device in the device manager. Then click on the driver tab. Click on the update driver button. Select the Browse my computer for software option and browse to C:\SWSetup\sp52247, and the drivers should install.
02-07-2015 07:24 AM
The PCI Serial Port driver has been updated and can be found at the link below.
02-07-2015 12:00 PM
Thanks for the link, sorry for not saying, i am using a elite 8200 with windows 7 pro 32 bit Dutch.
The sp69506.exe gives me a error.
" This computer does not meet the minimum requirements for installing the software"
Thanks in advanced
02-07-2015 12:06 PM
You're very welcome.
See if this driver works instead.
If that doesn't work either, try manually installing it.
As you can see this driver is meant for your PC....
Provides support for HP Compaq 6200 Series and HP Compaq 8200 Series systems.
02-08-2015 09:19 AM
Thanks again for the new driver, i think there is something wrong with my mobo.
I can not install any of the driver you gave me for " pci simple communication controle" .
Not even manually
In the updates of windows there is a update i can use.
After having no yellow in computermanagement the pc will crash when its doing nothing after idle for like 20 mins.
So im not sure whats going wrong but if i can not use any of your drivers and the only one i can use makes it crash, mybe mobo is not good ??? it is brandnew.
So the driver thats giving the problem is, pci simple communication controle.
If you mybe still have another driver that i can use that would be great.
only yellow i have is, pci seriel poort and pci simple communication controle.
Thanks in advanced
04-13-2015 07:16 AM
The driver can be found here:
HP Compaq 8200 Elite PC Windows 7 x64 Driver Pack
HP Compaq 8200 Elite PC Windows 7 x86 Driver Pack