8200 Elite MEi Driver (2627 Views)
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Occasional Advisor
Christophe Voutat
Posts: 10
Registered: ‎05-26-2011
Message 1 of 5 (2,627 Views)
Accepted Solution

8200 Elite MEi Driver

Hi all,

I have a new HP 8200 elite. I install a new image with Windows 7 Pro x64 and I install all the driver I found on HP.com. But I always have 2 unknown drivers. I found that both are in the " Intel(R) Active Management Technology (AMT) 7.xx " sp52247.exe but when I try to install it I become this error:


Driver install: Intel(R) Management Engine Interface

Version: 7.0.0.1144


And a Pop-up with the message:

Das Setup-Progamm konnte einen oder mehrere Gerätetreiber nicht installieren. Das Setup wird abgebrochen


In English: The setup progam could not install one or more device drivers. The setup is aborted


I try to install it manually in the "Hardware manager" from Windows. The "Intel(R) Active Management Technology - SOL (COM3)" is now ok but I can't Install the "Intel(R) Management Engine Interface" Hardware ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_1494103C&REV_04. I become always a error " It was Driver for the device found, but during installation an error occurred"


I Event Log I have this message:


Protokollname: Application
Quelle: Windows Error Reporting
Datum: 26.05.2011 11:24:54
Ereignis-ID: 1001
Aufgabenkategorie:Keine
Ebene: Informationen
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: PC-h82
Beschreibung:
Fehlerbucket , Typ 0
Ereignisname: PnPDriverInstallError
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: x64
P2: 00000436
P3: heci.inf
P4: a7c38390ce8a12faafd3ab9433d9bd96407863e1
P5: HECI_DDI_x64
P6:
P7:
P8:
P9:
P10:

Angefügte Dateien:

Diese Dateien befinden sich möglicherweise hier:
C:\Users\Administrator\AppData\Local\Microsoft\Win​dows\WER\ReportQueue\NonCritical_x64_5276ad9ac8cfa​680c852b7d3e85e75cfdca7bc_09205772

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 039b0edc-877a-11e0-9419-78acc0b7c4be
Berichtstatus: 4
Ereignis-XML:



1001
4
0
0x80000000000000

1019
Application
PC-h82





0
PnPDriverInstallError
Nicht verfügbar
0
x64
00000436
heci.inf
a7c38390ce8a12faafd3ab9433d9bd96407863e1
HECI_DDI_x64












C:\Users\Administrator\AppData\Local\Microso​ft\Windows\WER\ReportQueue\NonCritical_x64_5276ad9​ac8cfa680c852b7d3e85e75cfdca7bc_09205772


0
039b0edc-877a-11e0-9419-78acc0b7c4be
4



Can someone help me? Thanks

Christophe
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Advisor
MikeHpTechMan
Posts: 14
Registered: ‎08-15-2009
Message 2 of 5 (2,627 Views)

Re: 8200 Elite MEi Driver

Hi, the only reason you are getting error because driver does not support 64-bit. I need to know what drivers do you need, i do have 64-bit drivers i could find for this hp 8200 elite desktop.

Hope this helps?


Regards
MikeHpTechMan
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Occasional Visitor
jere lober
Posts: 2
Registered: ‎04-19-2010
Message 3 of 5 (2,627 Views)

Re: 8200 Elite MEi Driver

I found a similar issue when taking our image and putting it on the 8200. After a ton of fiddling around, I was able to fix this by doing the following. Running the sp52247.exe to get all the files extracted, then using the setup.exe /uninstall to uninstall it. Go through the registry and delete any references to â Heciâ . Restart then reinstalled with not problems. Took awhile to get it up and running. Also updated the chipset and newest video drivers from the intel site while I was at it.
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Occasional Advisor
Christophe Voutat
Posts: 10
Registered: ‎05-26-2011
Message 4 of 5 (2,627 Views)

Re: 8200 Elite MEi Driver

Hi jere,

Thanks for you answer. I try this and it's work for me.

Big big Thanks ;)

Christophe
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Occasional Advisor
Christophe Voutat
Posts: 10
Registered: ‎05-26-2011
Message 5 of 5 (2,627 Views)

Re: 8200 Elite MEi Driver

The solution from jere lober work fine thanks
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