1720- SMART Hard Drive detects imminent failure (37861 Views)
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Occasional Visitor
Martin Erni
Posts: 1
Registered: ‎09-24-2006
Message 1 of 13 (37,861 Views)

1720- SMART Hard Drive detects imminent failure

The whole message that appears after boot-up on a HP Compaq dc7600 Small Form Factor PC:

1720- SMART Hard Drive detects imminent failure.
Failing Drive: SATA 0 (dark blue)
Failing Attribute: # 10

can anyone help me? after pressing F1 the PC still works.

ThX
Honored Contributor
John Kirk
Posts: 4,061
Registered: ‎01-20-2003
Message 2 of 13 (37,435 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Martin

SMART is a self diagnostic on the hard drive itself. It's purpose is to detect a failing hard drive before it has actually failed and you loose all your data. When SMART displays a message of imminent failure you should back up all your data and replace the hard drive.

There is not a BIOS option to disable SMART.

You can choose to ignore the SMART message, your hard drive may not fail for weeks or months, or it may have failed by the time you read this message.

Hope this helps.

John K.
Honored Contributor
CA1408051
Posts: 345
Registered: ‎07-21-2006
Message 3 of 13 (37,435 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Hi Martin,
download the diagnostics tool from your hard drive manufacturer, put it on diskette/cd and check your HDD.

look also at this thread >>>
http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1047821

at least nearly most manufacturers have their own diag-tools on their hp's...

hth,
kind regards
Andreas

(...say thanks with HP points...)

HP points ? >>>
http://forums1.itrc.hp.com/service/forums/bizsupport/helptips.do?#33
Occasional Contributor
CA996765
Posts: 7
Registered: ‎07-17-2003
Message 4 of 13 (37,435 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Martin: Your thread is like mine at this URL:
<>
As one of the replies you got suggested, I *strongly* suggest you download the Diagnostics utility from the web site of the hard drive manufacturer. Then, run it, several times. Possibly your hard drive will get an "OK", like mine did. Probably with your HD and mine, there is a glitch, but maybe not a major problem. Lanny
Honored Contributor
John Kirk
Posts: 4,061
Registered: ‎01-20-2003
Message 5 of 13 (37,435 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Martin and Lanny

I too use the Manufacturers drive test utilities religously. However, if SMART says there is a problem and the diagnostic utility says there is not, who are you going to believe. If tomorrow, next week or next month your hard drive fails and you loose all your data who will you blame.

Roll the dice if you wish. Spending $50 or $100 to replace a suspect drive is a lot cheaper than the cost of lost data. I have been there, four times in the past two years.

My two cents.

John K.
Occasional Visitor
Jennifer Spade
Posts: 1
Registered: ‎07-24-2009
Message 6 of 13 (37,435 Views)

Re: 1720- SMART Hard Drive detects imminent failure

I alsohad this issue. After reading your responses (thank you) I did the DPS Self Test.
And it said - Test Failed. Drive Replacement Recommended.

Does that mean I need a whole new hard drive? Why would this happen? My computer is less than 1 year old.

Thanks!
Occasional Visitor
palkam05
Posts: 1
Registered: ‎02-10-2012
Message 7 of 13 (30,821 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Hi i am paul mungai kamau,

 

I working for Kenya Ports Authority Mombasa and i deal with HP printer PCs Servers and scanners, I have been experiencing Immitent failures on hardrives in Pcs SMART Hard Drive detects imminent failure. From the conversation you said we download diagnostic tool what is the link...to get the the exact tool please when helping pple special the correct link.

Occasional Visitor
chubrub
Posts: 1
Registered: ‎03-15-2013
Message 8 of 13 (24,444 Views)

Re: 1720- SMART Hard Drive detects imminent failure

I recently got this error, and I sent in my computer to HP (Pavilion h8-1212c) to be fixed. I was wondering how long it usually takes for HP to fix this kind of problem, because I really need it.

Honored Contributor
Rainald T
Posts: 13,839
Registered: ‎10-22-2002
Message 9 of 13 (24,415 Views)

Re: 1720- SMART Hard Drive detects imminent failure

I do not want to disturb your hope. But the normal procedure to cure the said issue is: Buy a new HDD.

Occasional Visitor
bigmik096
Posts: 1
Registered: ‎04-07-2014
Message 10 of 13 (11,974 Views)

Re: 1720- SMART Hard Drive detects imminent failure

I have this same error message, but on a HP Pavilion 23 touchscreen with windows 8. Instead of successfully booting, it loads for a while, flashes a light blue screen with a message that I couldn't read. Then it takes me back to the error message. I press F1 to boot again, but this time, the loading screen says "Preparing Automatic Repair", then it takes me to a black screen. By the way I bought this computer a week ago.

Valued Contributor
Bright3
Posts: 153
Registered: ‎10-30-2013
Message 11 of 13 (11,924 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Hello, yes you need a new hard drive, backup your files into an external hard drive, then replace your bad hard drive, sugestion- shutdown your computer every night, this will protect the hard drive for malfunction later.

Occasional Visitor
silvagnelo
Posts: 1
Registered: ‎08-12-2014
Message 12 of 13 (4,894 Views)

Re: 1720- SMART Hard Drive detects imminent failure

não consigo retirar este erro, oque faço para resolver este erro?

 

Moderator
Lisa198503
Posts: 4,658
Registered: ‎10-14-2013
Message 13 of 13 (4,836 Views)

Re: 1720- SMART Hard Drive detects imminent failure

Hello silvagnelo,

 

We would like to encourage that this discussion should be continued in English language as this forums is a English construct-based communities as per the rules of participation (Rules(9) *see below for the url). Your post in English format will definitely help your other fellow participants to well-understand the issues and help you out regarding this.
* http://h30499.www3.hp.com/t5/custom/page/page-id/hp.rulespage
HP Forums also supports few other languages for the same where you can select the language option located at the top right side of the EBC main page.

 

Thanks & Regards,

Lisa

 

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.