BriefingsDirect by Dana Gardner
Analyst Dana Gardner examines IT news and trends that impact software strategists to provide insights and outcomes on SOA, app dev, SaaS, enterprise infrastructure and mobile convergence.

Delta Air Lines improves customer self-service apps quickly using automated quality assurance tools

It goes back to speed to market with new functionality and making the customer's experience better. In all of our self-service products, it's very important that we test from the customers’ point of view.
Search
Showing results for 
Search instead for 
Do you mean 
About the Author(s)
  • Dana Gardner is president and principal analyst at Interarbor Solutions, an enterprise IT analysis, market research, and consulting firm. Gardner, a leading identifier of software and cloud productivity trends and new IT business growth opportunities, honed his skills and refined his insights as an industry analyst, pundit, and news editor covering the emerging software development and enterprise infrastructure arenas for the last 18 years. Gardner tracks and analyzes a critical set of enterprise software technologies and business development issues: Cloud computing, SOA, business process management, business intelligence, next-generation data centers, and application lifecycle optimization. His specific interests include Enterprise 2.0 and social media, cloud standards and security, as well as integrated marketing technologies and techniques. Gardner is a former senior analyst at Yankee Group and Aberdeen Group, and a former editor-at-large and founding online news editor at InfoWorld. He is a former news editor at IDG News Service, Digital News & Review, and Design News.
HP Blog

HP Software Solutions Blog

Featured


Follow Us
Labels
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.