hp 2420d 49.2f9d error turnoff then on ! (2950 Views)
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Occasional Advisor
buding5876
Posts: 9
Registered: ‎02-25-2008
Message 1 of 7 (2,950 Views)

hp 2420d 49.2f9d error turnoff then on !

a hp 2420d printer ,sometimes can print normally,often have a 49.2f9d error(turn on),it can cold set(can enter cold set、 select language menu),but can not initialize NVRAM(can't enter initialize NVRAM menu),
sometimes it can boot and print normally,when you open cartridge door ,close the door and 49.2f9d error will display.
when 49.2f9d error display,engine test is ok still,I upgrade firmware,cold reset,replace formatter、ecu、power supply、fuser、scanner,control panel. but symptoms exist.


maintenance manual 49.2f9d is a critcal error about firmware,replace above part,but symptoms exist.


Honored Contributor
David Zuts
Posts: 3,878
Registered: ‎03-04-2007
Message 2 of 7 (2,950 Views)

Re: hp 2420d 49.2f9d error turnoff then on !

I love these people that change everything and still have an error and still think the printer is the issue. Obviously the connection between the computer and the printer or the driver or the data from the computer are what is causing the problem and not the printer. Bad jobs or a bad driver can cause 49 errors. Disonnect the printer from the network or computer and just have the power going to it. Turn it on and see if it get so ready. If it does print a test page from the information menu. If that works and do it a couple of times that will tell you the issue is before the printer.
Occasional Advisor
buding5876
Posts: 9
Registered: ‎02-25-2008
Message 3 of 7 (2,950 Views)

Re: hp 2420d 49.2f9d error turnoff then on !

if i can't connect printer to computer,printer can ready sometimes,can print configuration page,but when you open catridge door then close it, 49.2f9d will display.
Honored Contributor
Richard Eklund
Posts: 379
Registered: ‎09-30-2002
Message 4 of 7 (2,950 Views)

Re: hp 2420d 49.2f9d error turnoff then on !

buding,

This does not sound like a hardware failure. Most of the time these errors are related to 1) bad or corrupted driver, 2) Mac related file (Adobe or PDF type) or 3) interference in the cabling.
We refer to 49 errors as "indigestion". If this pup is connected to a Mac based unit, check to see if there is a new driver available for it and if so, install it now.
If the unit is connected on a network, see if you can plug it into a different outlet and use a different patch cord.
Finally, check the file that is being sent, if it's a PDF or Adobe check again for a new driver.
Oh, and contrary to some who believe that your attempting to resolve this issue yourself is folly, good on you for giving it a go. You deserve a bonus.

Good Luck.
"Everytime you do a good deed, you kick the devil in the butt." Tim Allen
Occasional Advisor
buding5876
Posts: 9
Registered: ‎02-25-2008
Message 5 of 7 (2,950 Views)

Re: hp 2420d 49.2f9d error turnoff then on !

no any connect(no usb,network lpt) printer to pc symptoms exist.

when printer turn on,49.2f9d will display!

only printer itself.
Advisor
Anghel Cosmin
Posts: 14
Registered: ‎01-24-2007
Message 6 of 7 (2,950 Views)

Re: hp 2420d 49.2f9d error turnoff then on !

@David Zuts - so what do you do when it's not connected to any PC. The error 49.2F9D appears when i print an internal job ??

So cand you please help us ??
Honored Contributor
David Zuts
Posts: 3,878
Registered: ‎03-04-2007
Message 7 of 7 (2,950 Views)

Re: hp 2420d 49.2f9d error turnoff then on !

Then the formatter is bad and the one you put in the printer is also bad. Firmware error can only be generated by the formatter.
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