11-16-2004 07:51 PM
Check for obstructions in the lifting assembly and then check J93 is seated correctly on the DC controller.
If no one has been workiing on the printer recently then the only two components that can be at fault are the DC controller or the liftin assembly.
If someone has been working on the printer then tray 2 lifting assembly has not been put back together correctly, take the covers off and you will be able to observe the lifting taking place, this may help you decide if the motor is rotating etc.
I have worked on the 4200/4300 and seen a colleague fit the assebembly incorrectly which caused this error, removal and correct fitting sorted it out.
(Don't forget Kudos if people have helped)
10-26-2010 08:00 AM
Pull the trays out; normally I check tray 2, tray 3 and tray 4. Take out all the papers from the tray, then slide the bar indicator to â Letterâ .
Then check on the right edge of the tray, there is a blue thing that you can turn around 90 degree to adjust to â Standardâ or â Customâ ,make sure itâ s pointed to â Standardâ .
Check if the tray is cracked in the place where you slide to adjust to â Letterâ or â Legalâ for paper size. If there is a crack, Just replace the whole tray.
Follow all the above steps then reboot the printer, it will load up with no problem.
10-26-2010 08:12 AM
05-18-2011 01:12 AM
I fixed this issue by checking the differents tray on our HP 4200, the bottom slide of tray 2 was just moving and rolling like ... J Brown ;-) but this slide need to stay in place especialy if the paper Type/size is detected by de TRAY !!
this error wasn't a motor issue at all but caused by a bad paper fit in tray 2.
I changed the tray that's all for me.
for french tech,
vÃ©rifiez les rÃ©glettes latÃ©rales et celle du fond dans chaque bac de l'imprimante, si elles sont mal positionnÃ©es ou cassÃ©es le format papier peut ne plus Ãªtre dÃ©tectÃ©, le papier se ballade dans le bac et ne peut Ãªtre entrainÃ© dans le circuit erreur 60.2 lifting motor error