Re: HPP3015 512MB (99 Views)
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Occasional Visitor
peter neijenhuis
Posts: 1
Registered: ‎03-10-2011
Message 1 of 2 (99 Views)

HPP3015 512MB

Best support staff we have problems with some HPP3015 with 512 MB ​​of additional memory.
When this is put into the machine, the machine says that there a new Rfu should be sent to the dev port.
If this memory is placed into another machine it works well.
We have already replaced the firmware and formatter.
Honored Contributor
David Zuts
Posts: 3,878
Registered: ‎03-04-2007
Message 2 of 2 (99 Views)

Re: HPP3015 512MB

Is the other machine the same model? If so did you update the firmware prior to putting in the chip. Check the firmware versions between the printer that works and the one that does not work as they may have different versions.
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