05-13-2011 08:27 AM
The printer worked for another 2 days, only to give the error again. Expecting a PDF file I checked the print queue only to find a .docx had caused the error this time. Again I unplugged the printer, power-cycled it, and cleared all jobs from the print queue. My fix fixed it again.. Temporarily. It seems to happen only on occasion, but it seems it can happen with any file type (which I had understood 79.00FE usually occurs due to a PDF!)
I am the only printer maintenance guy servicing a state university campus, and only work part-time. This is my first year on the job. As you might guess, I'm a bit of a green thumb to printers so the better you explain things to me, the more likely I will understand.
05-13-2011 05:39 PM
Have you tried using a PS driver? We refer to the 79 errors as "indigestion". The machine is getting a signal it can figure out. The PS driver is designed for Post Script type files. Check to see if that helps.
05-14-2011 02:49 PM
I use either PS or PCL 5e
05-17-2011 05:30 AM
The driver resides on the computer trying to print. It's a free download from the HP web site. Put it on each machine and install it. Probably should set it up as the default printer.
05-17-2011 09:56 AM
05-17-2011 11:06 AM
It would be best to do a server policy of some kind to automate the installation.
05-17-2011 12:05 PM
LaserJets made before 1997/98 needed a PS DIMM.
Out of interest Blade what's the page count?
05-17-2011 12:40 PM
Otherwise if something pops up, I will install the PostScript drivers and see if that fixes the problem.