10-09-2005 10:29 AM
I am unable to print because I am getting a service error 49.0E00. I tried turning the printer off for 1 minute and on again but still get the same error message when I try to print.
Please help! I am working on a MAC if that matters.
10-20-2005 08:51 AM
I also am seeing this issue, but with a printer 4250(dtn).
I can replicate it consistently when printing a page from Firefox on Mac OS X 10.4.2 from a PowerMac G5; possibly others.
It might be a related issue that have had some weird font issues with this printer, and both Linux and Macs, that I have also been unable to resolve.
10-21-2005 12:44 AM
10-21-2005 01:58 AM
Out of desperation, I phoned HP technical support and they had me change a few settings in Print Utility including changing to 2300. I wish I remember the specific steps to share with you. You may want to contact them as well. I haven't tried printing from an internet site since so don't know if the problem will reoccur but at least I am able to print. The HP tech guy said it should resolve the problem. Evidently it is specific to Tiger and HP. Since Michael mentioned he had the same issue with his 4250 it may be not be model specific. HP technical support said eventually Apple should have a upgrade/patch that will resolve the problem and will be posted on the HP site. Let's only hope. HP should at least post a warning on their site so we aren't all scrambling in the dark.
10-24-2005 08:57 AM
11-01-2005 12:46 AM
I haven't tried a cold reset but that might be my next attempt at "fixing" the problem.
Has anyone found a definitive answer for this error message?
11-07-2005 03:37 AM
11-07-2005 04:05 AM
11-07-2005 07:02 AM
I work on a Mac, too. I decided to try Preview. . To my delight Preview opened and printed the pdf file correctly with all characters intact.
I don't know what Preview does that Acrobat does notâ perhaps vice versa. I'm just happy that Preview gets the job done.
11-09-2005 05:00 AM
11-09-2005 06:58 AM
We also have printing managed by our OSX Server running 10.4.3. The printer is added on the server in Printer Setup Utility, and then each eMac client in our computer lab is given access to it through a Computer List's printing preference.
We get the 49.0e00 on webpages formatted specifically for Internet Explorer.
Our test site for printing is, you guessed it, www.hp.com
If you print from Safari or Firefox you get the error and the printer must be power cycled.
If you print from Internet Explorer, there is no error and printing works great.
We are going to try and go back to the 2300 driver on the server by deleting the printer from Printer Setup Utility, re-adding it using the 2300 driver, giving access to our Computer List, and then restarting our clients.
I will update what happens when we print www.hp.com from Safari and Firefox.
11-09-2005 07:41 AM
If people have other website addresses that produce this error I would be grateful for testing purposes. Thanks.
11-09-2005 08:47 AM
11-09-2005 09:26 AM
01-23-2006 05:38 AM
Since my issue is related to a 10.4.4 device I surmise that this is not unique to a specific software version.
I am still investigating this issue and I will keep up to date regarding my progress.
01-24-2006 12:57 AM
02-20-2006 11:11 AM
03-20-2006 02:42 PM
04-24-2006 07:22 AM
userdict/dscInfo 5 dict dup begin
/Creator(Firefox: cgpdftops CUPS filter)def
/CreationDate(Monday, April 24 2006 11:53:56 PDT)def
/Pages 3 def
If there are 80 or more characters in /Title()def you'll get a 49.0E00 error; 79 or less and the job prints.