02-16-2009 08:49 AM
Solved! Go to Solution.
02-16-2009 12:24 PM
That would help a lot, because of the varibles of each paper path in each model printer.
I would suggest a sensor could either be stuck or broken, or a feed assembly in the printer needs replacement.
Yet again we need to know the model number.
02-17-2009 05:59 PM
Usually the swing plate strips its teeth, and requires a replacement to the gear itself.
If the paper jams at the fuser itself, that means that fuser rollers are not rotating, caused by a broken teeth of the gear.
However if the gears are okay take out the fuser and reinstall it, and check if the gears are turning it can be as simple as that.
13.05.00 indicates that the media did not reach at sensor PS108 & fuser assembly at all, within the time required.
13.06.00 Means paper is jammed near the output door.
David, do you agree to this post?
02-18-2009 11:23 PM
Ronaldo, turn the printer on, and do you hear any grinding noises.
All I can think of is that the fuser itself insnt installed properly.
You just need to tell us the symptoms as well not just the error message, saying that is a 13.05.00 and 13.06.00 errors we have determined that the printer pickups paper.
If the printer was jamming at the pickup there would be a 13.1 error.
Check the fuser and output assemblies carefully, such as the gears.
It could be simply not pushed in properly, yet there is no 50.x errors.
Strange problem indeed.
I had this 13.06 problem with a 4000 laserjet it turned out that the gears between fuser and gear train wasnt meshing. "no contact and there was paper jamming and at a 20 degree angle".