05-20-2003 08:46 AM
Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 57665
Time: 11:50:49 PM
Computer: (backup/media server)
Storage device "Drive1" reported an error on a request to seek to a logical media address.
No more data is on the tape.
It happens on multiple jobs, but always on the same tape library (there are two on the backup/media server).
It's happened on both tape drives in the library, so I'm thinking it's not a tape drive problem.
According to eventid.net, this error is related to MS KB Article 154690 - http://support.microsoft.com/?kbid=154690
Any suggestions? Is it a SCSI problem? A bad-media problem? Something else?
06-25-2003 09:43 AM
11-14-2003 01:43 AM
If so de-activate ALL compaq agents before the backup begins. If this resolves your problem update your SCSI driver. There is a documented case with adaptec drivers, but I have had this problem with the cpqsfs32 driver and there was no update so I just deactive before backup then activate after.
Hope this helps
11-14-2003 04:09 AM
Thanks for the suggestion. I am, in fact, using an adaptec scsi card in this system.
Disabling the agents seems a bit harsh - the backup server is running backups 7-10 hours per day and more on weekends, so I'd lose management alerting about 50% of the time.
When you say "update the SCSI drivers" - are you talking about Adaptec and/or Compaq drivers?
12-16-2004 12:55 AM
Since it's only in the error is only in the verify, do you think the backups are still good for a restore? I haven't had the chance to try one.
01-13-2005 08:35 PM