"You are not authorized to view this page" error in HP BSM console

by Community Manager on ‎07-20-2011 08:37 AM

Question

After installing HP BSM gateway and DP on 2 different servers on win2k3, we are now unable to see the webpage of HP BSM console.

 

We are receiving an error saying "you are not authorised to view this page".

 

Answer

Check which user BSM is running in gateway. That user needs to have administrator privaleges.

 

Also check credential/privallages within IIS.

 

Comments
by Antonio Ferguson on ‎07-24-2011 06:29 PM

..we're experiencing the same problem with HP Diagnostic Server 9.0 running on Linux & Solaris.  After installing and taking the defaults the "admin/admin" combination doesn't work. Discovered the ".htaccess" file should this be removed?

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