HP BAC 8.0 secondary GW Logon page not available

by Community Manager on ‎05-07-2012 09:11 AM

Question

 

It seems to be very weired for me  that  Secondary GW doesn't show logon page. 

 

We have 2 GW, 2 PDS, and 2 external ucmdb. everything bwas working fine. failover is configured. BAC was accessible from both URLs. now i am unable to access BAC application via secondary GW. I checked all services and nanny status in all servers. i checked logs. connectivity to database also works fine. primary GW works good. I dont find anything wrong with services, nanny status, hac status, connecivity to database, etc  in all servers. 

 

BAC version 8.0 on windows 

Answer

  1. Stop BAC in all servers.
  2. Uninstall  BAC on problematic GW without deleting files.
  3. Install it again
  4. Connect to database.
  5. Start DPS
  6. Start GW

 

 

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