Re: Upgrade SS 10.14 to 11.20 (363 Views)
Reply
Advisor
johanesbrain
Posts: 17
Registered: ‎06-26-2011
Message 1 of 2 (388 Views)
Accepted Solution

Upgrade SS 10.14 to 11.20

Hi All,

 

I`ve trouble with upgrade Sitescope. SS 10.14 to 11.20, its different server. From data export SS 10.14 and import to SS 11.20

 

from error.log

2013-01-28 11:31:54,062 [SiteScope Main] (SiteScopeSupport.java:758) ERROR - Unable to preform upgrade, for more information go to - upgrade.log

 

 

from upgrade.log:

2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:178) ERROR - Failed to perform upgrader Snmp trap send preferences upgrader
2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:179) INFO  - Report: Error Code: 34000.  Error Description: SiteScope encountered a general exception, Class: Preference, Method: addPreferences.
2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:180) ERROR - com.mercury.sitescope.upgrade.UpgradeFailureException: Error Code: 34000.  Error Description: SiteScope encountered a general exception, Class: Preference, Method: addPreferences.
2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:113) ERROR - Stopping upgrade task, Snmp trap send preferences upgrader is a mandatory upgrader

 

please share if You have smiliar problem like this. Thanks.

Advisor
johanesbrain
Posts: 17
Registered: ‎06-26-2011
Message 2 of 2 (363 Views)

Re: Upgrade SS 10.14 to 11.20

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.